LASCANA USAReviews of lascana.com

I would give this company 0 stars but I know that a 2 star rating gets more credible notice. This is the worst company for service. Their website says product ships is 2-3 days and I asked for 2 day delivery. It has now been 21 days and my order is nowhere to be seen. I’ve spoken with their customer service department and gotten 4 different stories and 4 different promises that my order would ship next day. There are many companies out there to order from that provide excellent service. Don’t waste your time with this one.

$12 charge for my return and they couldn't give me a few extra days to return/exchange my Christmas order. I won't be ordering from this company again.

I've been buying from Lascana for a couple years now and I find their service, quality, selection and prices all very good. If I need to make a return it is easy and quick.

I shopped with them for quite a while and I always love the clothes. I get compliments on their dresses all the time. When you get their emails, you can always make a good deal. Will definitely buy again.

Leider ist der Kundenservice sehr unfreundlich und nicht kooperativ. Nach 6 Monaten fällt der Rechnungsabteilung auf, dass eine Rückzahlung doppelt wäre und das Geld wird sehr unfreundlich und mit Androhung eines sofortigen Mahnverfahrens zurückgefordert. Nur auf mehrmaligem Drängen meinerseits erfahre ich überhaupt, um welchen Artikel es da gehen soll. Unmöglich! Keine Weiterempfehlung!

I have bought quite a few things, in every category. The problem, it was OK when I first ordered a couple years ago. But the quality has not changed at all. The quality is average, but their prices have gone up. What used to cost 30 now cost 50. It’s a shame because the quality is not that good.

Returns are ridiculous. I spent $100. Returned 1 top, very cheap looking & colors way off in person. So their “happy returns “ for a $26. Item they deduct $6.95 return fee, then another $4.95 because I originally got free shipping so now they’re punishing me and taking that away! My refund is $15.00!!! Rip off company

Waardeloos rotbedrijf. Je koop wat, mag niet vooraf betaald worden en als je geen brief krijgt dat je een betalingsachterstand hebt, gooien ze er 5,57 bovenop. Dat mag helemaal niet, want dat hoort onder incassokosten. Dat je aangeeft geen brief hebt ontvangen hebben ze maling aan. Mijn advies: NIET MEER KOPEN BIJ DIT BELACHELIJKE BEDRIJF. Ik wens het niemand toe failliet te gaan, maar bij lascana........