I ordered a shampoo that did not live…
I ordered a shampoo that did not live up to its description or expectation. When I called customer service to ask about how to return the item I used once (spoke w/Tara) I was advised they DO NOT take returns. This was my first order and will def. be my last.
By S P P R.
Response from LaLa Daisy· Aug 14, 2020
We're sorry that you did not like the product that you purchased. After reviewing this matter, I see that we followed the stated return policies that are clearly posted on our website. We do not accept returns on products that have been used. This is an industry-standard policy used by most eCommerce beauty product websites.

