Customer service is excellent
Customer service is excellent
By Pat
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
567 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
567 approved reviews, newest moderated first
Customer service is excellent
By Pat
I ordered three rugs from Lahore. They came in very promptly, and I was delighted to see how soft and colorful they were. I bought heavy felt pads to go under them and they are perfect!
By Rosalind F.
I attempted to return the product as it’s very thin and fine and not what I was looking for. They ghost me and then they try to convince me to take rebates and credits to keep the product. Not an easy company to deal with at all.
By Rhona F.
Response from Lahome· Jun 27, 2025
Thank you for sharing your feedback, Rhona Fromm. We sincerely apologize for the inconvenience you experienced. We have reached out to you via private message to address the matter further. We genuinely hope for the opportunity to make amends and express our appreciation for your support.:)
Great carpet, amazing quality for the price
By Jessica A.
Variety of colors and patterns for every home. Great customer service. Very responsive to customer needs.
By Ana D.
The quality of the rugs was better than expected! Customer service was very helpful and answered my questions promptly. I am happy with the purchase.
By Stefanie
Good customer service
By Alaina
Qualify of the rug I purchased was excellent. Customer service was excellent. I would highly recommend this store.
By Sarva R.