Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
567 reviews
LahomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
567 approved reviews, newest moderated first
I’m really happy with this rug. The jungle animal design is adorable and looks even better in person. The green tones are soft and beautiful, and it adds a lot of character to the room without being too bold. It feels nice underfoot, and the washable feature is a huge plus, especially for a busy home. Great quality and very practical.
By Rakesh
Great experience shopping. 1 2 3 order was place. Shipped quickly. I love the rug 8 x 10 colors are perfect and it is so soft. Absolutely love it.
By Ellen
I had purchased two Christmas rugs, and pleased with the quality and feel. Ordered a summer rug and it was not the same. Very plastic and unappealing look and feel. After several emails was offered a solution I found acceptable.
By Sandra
I ordered the beautiful rug with all the insects on it for my baby room. It got lost in shipping, unfortunately but I’m here to talk about the customer service I received. I reached out to their Company right away and let them know that the status of my package said delivered, but it never arrived. They were very prompt with their reply and offered to help immediately. They gave me a few things to do, including waiting and to reach back out after sometime had gone by if I hadn’t received it. After reaching back out to them because my rug never arrived, they were so kind and professional, then offered to make it right. After confirming my shipping address, they are going to send me another rug and I am so grateful. I will be ordering more rugs in the future with the confidence that Lahome decor will make sure my order is received, and I am happy.
By Tiffany W.
I discovered Lahome via Pinterest. Based on what seems to be a thoughtful and affordable option, I immediately placed an order. Communication was clear and kind and delivery swift. I was surprised it arrived folded vs rolled, but took little time to flatten. The quality is actually better than I expected based on the price and experience w textiles. The rug looks puuuurfect. Thank you!
By Nicole
The rug I ordered was beautiful; however, I had a loveseat that clashed with one of the colors in the rug. Customer service was expeditious in responding to my inquiry with options. The expense and hassle of me returning the rug was offset by Lahome offering a partial refund and for me to keep the rug. I am happy with my experience.
By Brenda H.
Didn’t like the rug I ordered. They contacted me and are giving me a refund so I’m happy with their customer service.
By Lisa L.
Response from Lahome· Apr 15, 2026
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Waiting for my replacement as you read this. Unfortunately we believe it got stolen off our porch and customer service has been amazing at helping us get a new one!
By Topanga
