LaherbReviews of laherb.com

I see, I am not alone. Paid $80 (25/2/7) and (4/16) waiting. Lesson learned, check reviews before you buy ... But It was my second order, first was nice and smooth, ech

I placed my order in 12/2024. I received a shipping notification but no tracking information. After several calls and unanswered emails, I spoke with a woman who assured me that they were just waiting for one more item to complete my order. She said she could send the other 5 items and the remaining herb when it came in. That was in February, and I still haven't received ANY of the items.

I placed order Jan 2025, I cancelled the order as they were not responding with tracking information. They sent the product anyway. I refused package. The tracking shows no movement on package since 1/27/25. They promise refund when the package arrives. It is now April. I have asked them to check their warehouse and consider calling usps to find out why the package is not moving. Still waiting for refund. Multiple requests sent. Filed complaint with BBB and they did not respond to them. I will never purchase anything from them again. The tracking shows refused and turned around to ship back to them. They should have just issued refund by now. I am quite sure they have not checked their warehouse or called usps for inquiry.

Never received information on shipping. I have sent emails to the support line with no response. I called and left voicemails. It has been over a month. I want a refund.

I placed an order in mid-February - the website said 1-2 business days to ship. I emailed at the beginning of March to ask about my order. No response. Finally got an email a couple of weeks later saying they were backed up and having shipping delays. I asked that my order be canceled. No response. Sent another email requesting cancellation. No response. I have already been changed for my order (over $200) and at this point will probably have to dispute the charge.

I placed an order Feb. 9th. An email was received saying it was shipping shortly. I sent an email Feb 22nd inquiring on the expected shipment date since I still had not received an email with tracking. I received absolutely no response. I then followed up in a few days with a phone call and was told it would be going out within the next week. It is now March 31st I have still not heard anything nor received my order. I am going to call them today and tell them I want my almost $100 refunded. I had ordered from them when the LA fires were ravaging the area and thought I would try to support a small business. I have seen a few people praise them but also this same complaint about no communication and no shipments made. Against my better judgment I dismissed those reviews. My mistake! Do not buy from them unless you can do it in person!

I ordered Jan 3rd and just today received my order (March 25). No communication was ever initiated by LA Herb. I called multiple times, no answer. When I finally got through mid February, I was told it would be mailed out. I waited- nothing , I emailed and called several times again. When I was finally going to cancel my order and request a refund- I was told that miraculously my order had been mailed out the day before. It took a week to get here.

Did my first order on March,11. Still nothing. No tracking shipping. Its been 2 weeks now. Customer service dont reply. Stay away SCAM website.