Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
Lacrosse FanaticSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers.Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.
Lacrosse Fanatic (lacrossefanatic.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
546 approved reviews, newest moderated first
Chris was great. Thankful that he was the one that answered when I called with questions.
By John
Response from Lacrosse Fanatic· Jul 1, 2021
John, Thank you for your business. We're so happy to hear that Chris was able to help you make the perfect head choice and guide you through the stringing process. Your Carolina and Navy Blue color scheme is going to look sweet as it plays!
Answered the phone and answered my question which resulted in a purchase that were very happy with! Shipped fast and priced right! Would definitely buy from again!
By Salt City F.
Response from Lacrosse Fanatic· Jun 28, 2021
Thank you for your business and your kind words. We are gappy we were able to get you the answers you needed over the phone prior to your purchase. We look forward to serving you again.
Amazing price
By S C.
Response from Lacrosse Fanatic· Jun 21, 2021
S C, Thank you for shopping with us. Our goal is to provide not only the best service, but also the best prices on all your lacrosse equipment needs.
Order came super fast. I called with a question and customer service explained everything very thoroughly. Would order again.
By Jeremy S.
Response from Lacrosse Fanatic· Jun 21, 2021
Jeremy, Thank you for your business. Same day shipping and a friendly, knowledgeable staff are just two of the key elements our company's success is built on. We would be happy to help with any future lacrosse equipment needs.
We were very disappointed with customer service. They advertised a dpole in a certain color we bought. When it arrived it was not that color. They wanted me to pay for their mistake. A 175.00 mistake my son payed for it himself and he’s a Varsity/club player and takes his purchases serious.
By Anonymous
Response from Lacrosse Fanatic· Jun 17, 2021
Megan, We strive to exceed every customer's expectations every time they shop with us. We are very sorry that there was a misunderstanding over the color options that are offered by StringKing. As we discussed back in February the StringKing Complete Senior Defense stick is only available in two options: a white head with silver shaft or a black head with black shaft. The white head with white shaft that your son wanted was discontinued by StringKing and was removed from our website as an option. We acknowledge that the single product image that showed all four original options was confusing and we have since removed that image as well. When we spoke in February we let you know that the only way to get the color combination your son wanted would be to purchase separate items. StringKing offers only upgraded quality items as seperates and unfortunately those come with a higher price. Your son had ordered a Complete Legend Senior for $179.99. The StringKing strung 2D head seperately sells for $129.99 and the StringKing white Carbon Pro Defense shaft is $199.99. You asked us to send you the white shaft at no additional charge to make things right. Given that the price of the white shaft ($199.99) was greater than the amount you paid for the entire complete stick ($179.99), we were not able to accommodate your request. We offered to send you a return label for a full refund, but you had already used the stick so we were unable to do that. Our owner called and left you a voicemail trying to work through this with you but we never heard back from you. We try to provide exceptional service and value to all of our customers. But in this situation, it just didn't work out. We are sorry that your son was dissapointed.
Great personal service!!
By Pauline T.
Response from Lacrosse Fanatic· Jun 21, 2021
Pauline, Thank you for your business. We treat every customer like family and try to provide concierge level service to anyone who needs assistance. We were happy to help you with your purchase.
A great selection and fast delivery! I will definitely order again!
By Jessica B.
Response from Lacrosse Fanatic· Jun 21, 2021
Jessica, Thank you for shopping with us. Having a huge selection and offering same day shipping are just a few of the ways we try to exceed every customer's expectations. We look forward to helping you again soon.
Great company, my son loved the stick I ordered for him. In his words it was “sick,” I gave a four star instead of a five simply because the website allowed me to order and process a certain, obviously popular tape, but a few days later I received an email stating it was sold out. If that were the case, It shouldn’t have been processed in my order. They were great and refunded my account right away, and sent a pink cameo instead, which I’m not sure I can use, but it was very nice they did that. Thank you!
By Rebecca
Response from Lacrosse Fanatic· Jun 21, 2021
Rebecca, So happy to hear that your son loved is "Sick" stick. And we apologize for the issue with the tape you were looking for. We strive for perfection, but issues do occassionally come up and in this case there was a miscount in our inventory of that particular item. Our system believed (incorrectly) that we had it, so it accepted your order. As soon as we discovered the issue, we contacted you, processed a refund, and included an alternative color of tape at no additional charge. While it doesn't excuse or make up for the problem, we hope you at least appreciate our reaction and will give us another chance the next time your son needs some new gear.
