Excellent customer service
excellent customer service
By Clarence S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
615 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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KwikMed (kwikmed.com) has 615 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
615 approved reviews, newest moderated first
excellent customer service
By Clarence S.
I’m a long term customer…. Have spent over $20,000 with you …. Mostly happy years…. But last couple orders I notice I am enticed by an ad to reorder, which always mentions a big discount…. But then when I place the order the discount is not included! Apparently I have to put in some code….BUT THE OPPORTUNITY TO DO SO IS HIDDEN, OR AT LEAST NOT CLEARLY INDICATED. Seems very low class on your part. For first time in years I will start looking elsewhere. (In the meantime I just ordered another very expensive round of meds from you….. ). Please apply the discount for me if you want to save this customer.
By Paul K.
Response from KwikMed· Jan 18, 2023
Hi Paul! We really appreciate your business and appreciate you taking the time to provide feedback. We're sorry you experienced issues with coupons recently. We ran into a technological bug that prevented the coupon from being prepopulated by the link. We genuinely weren't trying to trick you, we promise! The good news is, this bug has been resolved, so all future coupons will be pre-populated by the links in our email promotions. Thanks again!
It was easy and simple to do
By Gary K.
I did not receive my package. It was delivered to the wrong house and has not been recovered.
By Anthony V.
Response from KwikMed· Oct 25, 2022
Hi Anthony, we're so sorry to hear that! Please give us a call and we will do everything we can to track down your package and make things right.
Very straight-forward online service that’s easy to use in a timely manner.
By Customer
Awesome service my order was shipped with in half an hour after ordering
By Consumer
Ordered as a first timer. Answered all questions per the diagnosis and voila’ order is on its way! Good times!! Thank you!
By Spruill
Response from KwikMed· Jul 11, 2022
That's great to hear! Thank you so much for your feedback.
I needed to refill/reorder my prescription for tadalafil which require an audio yearly consult. Was able to make appointment same day after my initial order, very simple and straight forward. Brian asked me some questions regarding my health, reviewed my past medications, and verified that I was not having any problems taking tadalafil. Very easy and quick.
By BillE