Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
278 reviews
KurvSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Kurv, we make payments seamless so businesses can focus on growth. Serving over 30,000 merchants nationwide—from startups to large enterprises, we offer a full ecosystem of payment solutions, including credit card processing, risk management, sales software, and more. While we lead in fintech innovation, our focus remains on people—our team, partners, and merchants, who inspire everything we do. We’re not just here to power transactions, but to drive lasting success and help businesses thrive.
Kurv (kurvpay.com) has 278 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 181 reviews with 5 stars · Clear filters
Marion was a ton of help when I was experiencing issues!
By Colt C.
Response from Kurv· Jun 16, 2025
Thank you for the five stars. Our goal is to quickly resolve issues and get you back to business. We'll pass along your kind words to Marion!
Marion Unartel's service was prompt and precise. She went out of her way to assist and offer guidance on what should/should not be submitted through a ticket in the portal so our team is aware going forward. Great and on time service!
By Daniel
Response from Kurv· Jun 12, 2025
Thank you for the fantastic review! We're so glad to hear that Marion provided 5-star assistance. Helping merchants navigate the ticketing process is a key part of the service we provide to every merchant, and we’re committed to streamlining payment processing. We appreciate your feedback and look forward to continuing to support your team!
My request and form submission got handle quickly and smoothly. Thank you!
By Kristal
Response from Kurv· May 30, 2025
Thank you! We're glad to hear everything went smoothly and quickly—we appreciate your feedback!
We love working with our rep , Andrei Petrov! You can ALWAYS count on him to pick up his phone and resolve any concerns or questions in a timely manner . We have known and worked with Andrei for many years, we highly recommend his services. You will not be disappointed. On this particular day , we also had the assistance of Richard Young . He was wonderful, patient and precise. EMS is fortunate to have employees as these that give 200% all the time!
By Vince D.
Response from Kurv· May 29, 2025
Thank you so much for the kind words! We're thrilled to hear that Andrei and Richard provided such outstanding support. We'll be sure to pass along your praise—your trust means everything to us!
This is a great service ! Isaiah 54:17
By MIRLANDE
Response from Kurv· May 27, 2025
We're happy you are partnered with EMS! Thank you for the five stars. Our team is here for you.
When it comes to payment processors it's often hard to keep merchants happy. Dealing with money is often difficult and tricky but the staff at EMS is great. Jamie and Sara and so many are so great. I love working with them as I know when issues arise they are on top of it and quickly on top of it. Kudos to them and appreciate how they truly work to solve issues. Thanks everyone!
By Kristal J.
Response from Kurv· May 28, 2025
Thank you so much for your kind words! We’re thrilled to hear that Jamie, Sara, and the team have made a positive impact. Your appreciation means a lot to us—we’re always here to support you and your business!
Experience so far has been 5 star. I met with my RM today and I've already submitted deals. I like how efficient and timely the process has been.
By Cherie
Response from Kurv· May 23, 2025
Thank you for taking the time to leave a five-star review! Efficient and timely is our goal and we are here for you.
Richard provided excellent support in assisting our merchant with a download and resolving an issue with a malfunctioning terminal. He was highly professional, knowledgeable, and patient throughout the process. His assistance was greatly appreciated.
By EMS A.
Response from Kurv· May 21, 2025
Thank you for taking the time to share your customer support experience! Richard is a true pro and is dedicated to the success of our merchants. Reach out anytime - we're here for you!
