very professional and helpful
very professional and helpful
By Susan S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
459 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kuranda Beds are elevated, cot-style dog and cat beds with a chew proof design. Comfortable, easy to clean and made in the USA. Free shipping on all beds.
Kuranda Dog and Cat Beds (kuranda.com) has 459 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
459 approved reviews, newest moderated first
very professional and helpful
By Susan S.
The best quality dog cots around!!
By Karen W.
Easy to assemble. Of good quality.
By Deborah D.
Love your beds and so does the dog no rips no tears it’ll hold up for years. Only thing I wish you sold with crates. It’s so hard to find a crate that will fit around the bed.
By Cherry
Total nightmare to put a Kuranda cat Tower together. The levels should have been pre- assembled . I sold Chinese made furniture for years and nothing was this hard to put together. For what they charge it should have been much easier. I can see why it was donated to a cat rescue unassembled. Don't waste your time with kuranda products I'm glad I didn't buy this piece of garbage. I would have been demanding my money back
By Jeffrey H.
Kuranda reps were very easy to work with. There was a mix-up with my order, and they were able to change my order very quickly and were very apologetic for the mix-up. I have worked with Kuranda for many years and have always been happy with their service. Great people and great products for my kennel!
By Mike K.
Best customer service experience I’ve ever had. I was able to return my bed for a new size even after i had some delays(on my side: busy life) and they sent me the new size right away. my dog loved her bed, but i could tell that the size i got would be out grown when she was fully grown.
By Clara N.
We (a group of volunteers) had a great experience working with Charles Sackett. He was always willing to answer our questions and work with us on finding the best beds for the Trenton animal shelter’s dogs. We will definitely be working with Charles in the future for the shelter dog’s beds. 10/10 would recommend him!
By Giuliana M.