KO StorageReviews of kostorage.com

Apparently, someone broke into our storage locker. Who knows when??? I cannot get a hold of anybody left several messages and don't even know what has been stolen. A temporary lock was put on, but nobody will call me or contact me so that I can check and see what was stolen and file a police report. Was on hold forever from some call center overseas and they told me that there was a scheduled walk-through five days from now. It is ridiculous that nobody is contacting me and I cannot get in to see what has been stolen! I do not recommend this company at all. There are no security cameras and it sounds like nobody's even on site at the facility for weeks on end! horrible unreliable company!

I want to THANK JHERICK for his service he went above & beyond to help me.. he made my awful experience with KO storage turn into a better one.. he awesome 10 stars for him.. thank so much JHERICK ... This storage was my daughter stuff &she died last year from an OD.. fentanyl is no joke ... It kills & don't care .. Iam so glad JHERICK cared enough to take care of my situation... 💜💜💜... I hope nothing but the best for u & your family... JHERICK.....

If i could rate a minus i would they are the biggest crooks ive ever had to deal with storage rates just keep going up none seems to know why what started out as a 85.00 unit 3 years ago is now 145.00 it is ridiculous horrible communication and everyone you talk to has a different story

Location: KO Storage – Oxford, Maine I have been dealing with an access issue at my storage unit for almost a month now. The entrance to my unit keeps getting completely blocked by thick ice, making it impossible to safely open the door. I have tried contacting management multiple times but have not received a response. Today (March 7, 2026) we drove to the Oxford location again to move boxes and the door was still completely frozen shut. We even tried carefully clearing some of the ice but it is too thick and unsafe to remove without proper equipment. I am paying monthly for a unit that I cannot access and hope management can address this issue soon so tenants can safely access their storage units.

3 Units and worst experience of my life. Hospitalized at 41 (cardiac) with more stress of harassment than ever needed. 4 years of hell till I could get back after being hit by a drunk driver needing hip replaced. Worst $640-750 monthly of my life. RAT FEECES ON INDOOR UNITS ON MY THINGS WTF DID I SPEND OVER $30,000 on? I could've kept my home what crooks! STAY SO FAR AWAY FIND LOCAL OR GO THROUGH HELL WITH BIG CORP (Raised rent 2 times as soon as they found out I was out of State.)!

If I could give negative stars, I would. After 2 or 3 months of renting my unit in Tomah they decided to send me a letter that they were upping my rent by $30 for "maintenance" of the facility. Which is a joke and a half. They put an overlock on my unit after a week late. I've contacted them numerous times through email and talking to them on the phone and they continue telling me that there's going to be somebody coming out there to unlock it but it's been 4 weeks since I paid for 2 months of rent and they still have not taken it off. This place is a freaking joke I would NEVER EVER recommend KO Storage.

KO STORAGE IS EXTREMELY HORRIBLE !!! KO Storage here in Tulsa, Oklahoma is “HANDS DOWN” the “WORST STORAGE FACILITY” that you could possibly use in Tulsa!!!😡😡😡 They charge “HIGH PRICES” and 95% to 98% of the time you can’t even access your unit(s) because the access gate and or keypad “GENERALLY DOES NOT WORK!!!!!!!!”😡😡😡 I’ve had two (2) storage unit’s there since Saturday May 3, 2025 to now (November 14, 2025) and if I counted how many day’s that “I’VE ACTUALLY BEEN ABLE TO ACCESS BOTH MY UNIT’S” from May to November it wouldn’t even add up to “THIRTY DAY’S (30) TOTAL” for the “ENTIRE TIME” I’ve had those unit’s!!!!😡 Whenever I do have access it’s a gamble, I just show up to “SEE IF” the gates working and “IF” it is you have to rush in and get what you can “AT THAT MOMENT” because there’s an extremely great chance you won’t ever be able to access again for another month and the crazy part is that KO Storage will “STIIIIILL” no matter what, charge you a “FULL MONTH’S RENT PLUS LATE FEES” even though you haven’t had access to your unit(s) “FOR THE ENTIRE MONTH!!!!!!”😡😡😡 If you end up paying late, “THEY DON’T” take their lock (OVERLOCK) off until they feel like it but will put in their system that they’ve taken it off!!!😡 They do this with “THE INTENTION” of basically “FORCING YOU” to keep your unit(s) and having to pay them ridiculous amount’s of “EXTRA MONEY!!!!”😡😡😡😡😡😡😡 Other customer’s (Current & Previous) are joining with me to file a class action lawsuit against KO STORAGE, anyone that has had problem’s with them please contact me because our plan’s are to sue them for fraud, return of 90%+ of fees already paid, undue hardship, and various other issues!!!!!😡😡😡😡😡 Anyone else wishing to sue KO STORAGE (Tulsa, Oklahoma Location) please contact me via Facebook Messenger and I will give you a number to contact me on. Insha’a Allâh (God Willing)☝🏿

Seriously - You have to call an 800 # with issues. If the call isn’t dropped, they speak little English and tell you one thing and something else happens. Do not expect much from these folks. The office is completely empty, so I hope for your sake they are just remodeling it. I moved my stuff out. I have had storage units for over 20+ years. I have never had it like this.