Excellent support service.
I recently needed to contact Kospet customer service for support over details about my purchase (Tank T3 Ultra). Rone was really excellent and solved my concern promptly. Communication was clear and prompt.
By Cool C.
Friday, November 6, 2026 · Customer reviews of US businesses

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267 reviews
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KOSPET is a world-leading brand specializing in outdoor sports smartwatches with toughness. www.kospet.com
KOSPET Smart Watch (kospet.com) has 267 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
267 approved reviews, newest moderated first
I recently needed to contact Kospet customer service for support over details about my purchase (Tank T3 Ultra). Rone was really excellent and solved my concern promptly. Communication was clear and prompt.
By Cool C.
I received Kospet m3 ultra on July 1,2024. The watch look great and feel good in hand. A lot of features.
By Ethan
KOSPET ultra t3 black with orange line on bezels got mines a week ago. truly amazing watch all features work a gem batt life is great 5th day with low brightness AOD off raise to wake off batt saying 68%. All workouts work fine and gps search within secs and is totally accurate when logged in to the K app. Tracks your movement and routes. Can’t fault it so far. Love the sleek rugged design and I’ve had many compliments from family and friends. Let’s hope it worked for a few years eh. Cons compass is a bit fiddly to activate and speakers little low on volume when taking calls otherwise excellent buy for the price…
By Yasar M.
Non ho ricevuto l'orologio ho segnalato il problema a Kospet e a BRT. Brt nonostante le mail e i form compilati non mi ha mai risposto, servizio pessimo visto che lo hanno perso loro il pacco. Kospet mi ha rispedito il tank t3 ultra prontamente con UPS e dopo 3 giorni mi è arrivato. No ho provato tutte le funzioni ma sembra funzionare bene.
By Massimo
I recently had a fault with my KOSPET Tank T3 Ultra watch. The charger stopped working, also I noticed one missing face screw. I contacted KOSPET and described my problem. I sent them photographs and video and everything was taken care of in a short period of time.I would like to commend RONE for the great customer service. He went above and beyond his duties by contacting Technical department and answering my questions. Overall, I would consider customer service as Great. Watch appearance is Great. However, there are some software flaws that take away from my overall satisfaction. 1. GPS is slow to pickup, have to wait for a few minutes. 2. Swimming application is missing stroke counts at 50% rate. 3. Outdoor walk is about 15% inaccurate. Hopefully this can be taken care with the next software update. All life features are quite accurate, though
By Anatole M.
Recently went on a family trip to Yellowstone and camped out for a might. It was my first time wearing my T2 watch to bed, and I was very satisfied with how well it tracked my sleep quality.
By Frank M.
You can upgrade you comunication and customer support.
By Cobus C.
I usually run with T3 Ultra near my house after work. The watch not only maps out the route, but records my running speed, heart rate, and calories burned in detail.
By Jacob W.