I like the new buying experience
I like the new buying experience
By Jeff K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Secure, Smart Home Monitoring Using Any Wired Alarm System. Konnected makes wired alarm systems smart by connecting to home automation platforms like SmartThings, Alexa, Home Assistant, Hubitat & more.
Konnected (konnected.io) has 186 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 138 reviews with 5 stars · Clear filters
I like the new buying experience
By Jeff K.
Overall love the product. Very compact and well thought out. Coming from a somewhat old school I would like to see a little bit better installation “manual” maybe one or two printed pages. Had to do a lot of clicking around to get all the pieces of info. Although Andy is really is very responsive with Q & A. I would certainly recommend your products and plan on installing in a few other places. Also, could not do the initial start up with iOS had to use android device.
By richard F.
Great product and customer service.
By Dave
Shipping was very fast. This helps a lot. Konnected cares enough to follow up with the order to make sure you got what you wanted.
By Steve
It has been very easy to integrate and get everything work. Lot of info available on the internet from the community for troubleshooting, if ever need it. Highly recommend it. Using it successfully for security alarm and garage opener.
By vimal
Easy to install and connected to Smartthings with no issues. No only can it auto open and close, with other smart sensors I can have it partly open and not worry about forgetting.
By JayW
Fast shipping, great support. I purchased the garage openers and alarm contacts. They work really well.
By Scott M.
No only did the product work great right out of the box, but when I needed help to customize it I had immediate helpful responses from support. (Now articles exist covering all of the questions I initially had.) I will keep coming back to konnected for future home automation products because of their great products, great support, supporting advanced customization, and commitment to supporting fully offline home automation.
By J P.