Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
KoKo Shiseido BeautéSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
184 approved reviews, newest moderated first
The owner Tina was so sweet. Her knowledge and experience of the products was fantastic. That is why I keep going back to buy from her. She and Connie are very polite.
By customer -.
Response from KoKo Shiseido Beauté· Mar 5, 2025
Thank you, Anju for your feedback🙏 We are delighted to hear that you find our service excellent🌸☘️🌹
Shipping is quick and the products are completely authentic. Buy with confidence at a great price.
By Louie R.
Response from KoKo Shiseido Beauté· Mar 1, 2025
Thank you for your feedback 🙏 Indeed, we ship directly from our store within the hour of receiving orders with every attention to detail.
Very friendly & knowledgeable about their products. Highly recommend. They have the best customer service!
By K K.
Response from KoKo Shiseido Beauté· Feb 10, 2025
Thank you for your feedback.🙏 We strive to share the most accurate and updated information on the constantly advancing technology in Shiseido beauty products. It is always our pleasure to serve you.🌹🍒🌺
I had a wonderful experience at this cosmetics store! The products are of great quality,i found exactly what i need. Highly recommend!
By Satoshi T.
Response from KoKo Shiseido Beauté· Feb 5, 2025
Thank you for your feedback. 😀 We would like to ensure you have the best experience every time you shop with us!
They are very friendly and advise me very well.
By Keiko O.
Response from KoKo Shiseido Beauté· Feb 5, 2025
Thank you for your feedback! 😊 We are committed to help our customers to achieve the maximum results with accurate information and proper techniques.
Tina and the ladies are wonderful and the products are perfect. Thank you so very much. LAP
By Lisabeth Aubrey C.
Response from KoKo Shiseido Beauté· Feb 5, 2025
Thank you so much for your feedback, Lisabeth. 😊 And thank you for being our loyal customer for the past 2 decades!
The girls at the store were the friendliest people greeted us so kindly and we’re so knowledgeable of the product and how they could help my wife Tina and Connie are some of the nicest people that definitely should be in the service industry made my day Will always be loyal to that store
By Gregg G.
Response from KoKo Shiseido Beauté· Dec 6, 2024
Thank you, Gregg,😊 for your feedback.🙏 We are delighted you and your wife found shopping at KoKo informative and enjoyable. In truth, we enjoy just as much interacting with our dear customers who in time, feel more like friends and family! ❤️🌹🍒- Tina
The product was arrived accordingly. I’m very pleased with the product. Keep up the good service
By Elizabeth J.
Response from KoKo Shiseido Beauté· Dec 6, 2024
Thank you, Elizabeth, for your feedback.🙏 We intend to keep it up and be better than ever next year. We appreciate your continuing support! 🍒🌺🍹
