Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
KoKo Shiseido BeautéSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
184 approved reviews, newest moderated first
Excellent & friendliest customer service! She was most accommodating and very warm & friendly! Makes me want to go back there everytime & recommend her to friends!
By Felina N.
Response from KoKo Shiseido Beauté· Nov 12, 2023
Thank you Felina for your amazing review,❤️ You've made my day!!!😀 You can be sure there is a lot more of that for you and your friends!
Fast shipping! Thank you for the samples. 😊
By Angel W.
Response from KoKo Shiseido Beauté· Sep 15, 2023
We thank you, Angel, for shopping at KoKo❤️ - Tina
I found exactly what I was looking for at the price I was looking for. Shipping was fast! Will be ordering from the company again! Mahalo!🌺🌺🌺🌺
By Cynthia G.
Response from KoKo Shiseido Beauté· Sep 3, 2023
Thank you, Cynthia for your review! First time ever, we shipped to Aloha state! ❤️
Good items, fast shipping. Perfect!
By Miki W.
Response from KoKo Shiseido Beauté· Sep 3, 2023
Thank you, Miki for your review! Hope to serve you again soon🙏
Professional and friendly. Representative was very responsive to my needs: 1. Returned my call immediately 2. Listened Attentive to my concerns 3. Answered my questions 4. Provided information regarding products that met my needs.
By Gail W.
Response from KoKo Shiseido Beauté· Jul 18, 2023
Thank you Gail for your kind review (and wow most detailed! 😀) We strive to serve each and every customer with the utmost care that you deserve!
very nicely packaged
By Hing H.
Response from KoKo Shiseido Beauté· May 18, 2023
Thank you for your review. Let me know anytime what we can do better for your 5 star review. :) - Tina
Thank You for your fabulous delivery service and my favorite Shiseido Cosmetics! Also thank you for my precious gift!!
By Esther F.
Response from KoKo Shiseido Beauté· May 7, 2023
We are all about providing the top notch service and the best value to our customers in everything we do with Shiseido🙏 Thank you, Esther, for your support since 2009 (that's 14 years)!!! ❤️
Thank you Tina for your excellent customer service!!
By Stephanie W.
Response from KoKo Shiseido Beauté· May 4, 2023
Thank you Stephanie for your review, and we greatly appreciate your loyalty with us, going on 10th year!!! ❤
