Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
KoKo Shiseido BeautéSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
184 approved reviews, newest moderated first
They are very professional and honest persons and very caring and attentive to your needs.
By DELIA
Response from KoKo Shiseido Beauté· Jan 23, 2024
You wrote all our mottos in one sentence! ❤ Thank you, Delia, for your kind review! It means a lot coming from a friend and customer for the last 20 years!!!
Great service
By Eden D.
Response from KoKo Shiseido Beauté· Jan 22, 2024
Thank you for your review, Eden. We really appreciate it. 🙏
I purchased Shiseido future solution LX serum and Cle de peau cushion foundation and a few other products. I am so happy with the products and professional , kind, supportive service I received, not to mention all the samples too. I will definitely return to complete my set of Shiseido future solution LX and try a few other lines. I can see the difference it makes in my skin!
By P. I.
Response from KoKo Shiseido Beauté· Jan 18, 2024
It is most delightful to hear from our friends and customers that they are enjoying the maximum results using the best products through our recommendation and services. Thank you! Peggy for your review. It is always our pleasure to serve you❤️
Tina is very knowledgeable and fun to talk to. Most of all, she gives tons of samples which I actually have used then went back to buy the full size products.
By Gloria S.
Response from KoKo Shiseido Beauté· Jan 18, 2024
Thank you, Gloria, for your kind review! Oftentimes, the samples are in limited supply, but we try our best to make them available to those who can benefit the most from the trial introduction.
Excellent customer service! Tina, was very helpful and friendly.
By K L.
Response from KoKo Shiseido Beauté· Jan 2, 2024
Thank you Kristen, for your review❤️ Please remember, it is my pleasure to assist you and I am easy to contact wherever you are in the U.S.🙏 Happy New Year!
Exemplary service. Friendly sales people who are knowledgeable of their products. They make helpful recommendations as to product selections.
By Lucy B.
Response from KoKo Shiseido Beauté· Nov 29, 2023
Thank you, Lucy, for your 5-star review! 😀More than anything, we thank you for being KoKo's loyal customer for 12 years!!! ❤️
I have been purchasing Shiseido products from KoKo Shiseido Beauté in Torrance for many years and never even once had a bad experience, always the best and friendly customer service, and very knowledgeable about Shiseido products!
By Sachi
Response from KoKo Shiseido Beauté· Nov 28, 2023
Wow, Sachiko san, no one can write a better review.❤️ Thank you so much!!!😀 I think we always have room to improve, so please do not hesitate if you have any suggestion at all for us to do better! So grateful for your shopping at KoKo (going on 10th year next year!!!)😀
Appreciated the fast shipping!
By mel
Response from KoKo Shiseido Beauté· Nov 26, 2023
Thank you, Melody, for your review!
