Great customer Service
Great customer Service. Very Helpful.
By Jenn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
441 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did. KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient.Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient. Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable.It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
koiosshop.com (koiosshop.com) has 441 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
441 approved reviews, newest moderated first
Great customer Service. Very Helpful.
By Jenn
Had an awesome experience with Koios. Our scale recently stopped working. Once we called up the customer support (Kelly), they shipped a new device and we got it within a week.
By saurabh M.
Honey was extremely helpful in my experience with Koios. She communicated with me via both phone and email, and made sure that all my needs were met and all of my questions are answered. Overall, it was a great and flawless experience, and I got the replacement part that I needed. Koios rules!
By Vlad C.
Alex was very responsive and helpful. Hoping the team he passed me to is able to solve my replacement item issue.
By Oliver
Purchased almost a year ago and abs had a slight malfunction. Company was great about replacing the parts and honoring their warranty. Great customer service and seamless transaction.
By Zarielle W.
I had some issues with my Koios purchase and the customer specialists, Carla, was very helpful. Great customer service.
By customer
Todo muy bien. Obtuve las respuestas
By Alejandra S.
Purchased a Koios vacuum sealer. Nice features, great tech support, and a very good price. Comes with a one year warranty. Hopefully it will last longer than another famous name brand that I was using.
By John T.