Kohl'sReviews of kohls.com

They have Fictitious/Deceptive pricing. Do not give proper Price adjustment. Have 40 min wait time to get an overseas CSR. I have had many issues with not being able to Log on to Website and Emails that account is locked to reset Password when I havent even been on the Website. I will no longer be shopping here!

I have been a cardholder since 2005. Kohl's arbitrarily canceled my Kohl's card because I hadn't used it in several months (extremely busy year - we moved from one state to another and our son got married). I had gone several months in years before with no issues. Furthermore, there was no warning from them that my card was pending closure. No notice at all. Kohl's management: this is a really lousy way to retain shoppers. Just saying. I don't think I will bother with opening a new card.

They need associates on the floor. Went into shop, found cashiers but NO associates on the floor for assistance. So, I left.

I went to the Northland Ave location in Appleton last black Friday. I bought 2 blankets and paid cash. Before I paid, the cashier kept pressuring me about opening up an account. I didn't really want to because it IS the busiest shopping day of the year. She said I'd save 20% more if I was approved. Ok, I was approved. I paid my bill and went on my way. I received my credit card a few weeks after but never activated it. I started getting bills for items I already bought, also on my bill it didn't list any items, just what my total was that day. $39.00 original bill, now they have sent it on to a bill collector and I owe like $500.00 in bogus charges. I had talked with customer service multiple times and all they said was I need to find my receipt. Umm, at this point 3 mths had passed since my purchase so I did not have my receipt. I have reached out to my Allstate fraud program to look into this. Shame on you Kohl's. You've lost a lifetime client over $39.00 that were trying to get me to pay again.

USPS returned my order to sender, marked the ordered as undeliverable. That was Aug 21st. I am still waiting for a refund. Totally unacceptable, KOHL'S is the only business I have had this problem with and will definitely not be e shopping there again

First, attempting to sign into Kohl's website is terrible. I can't count the number of times I have tried to log in and receive the message: "We are experiencing technical difficulties at this time. Please try again later". I get that message, for the most part, every time I try to log in. Today, I finally got through, after being on hold for a ridiculously long time, and was able to speak with Customer Service. I am receiving notices of overdue payments, with late charges, yet Customer Service is unable to bring up my account, even after providing an account number and SSN, both valid. Now, I am 'waiting' for a return call to attempt to correct this problem. In the meantime, I apparently have money due to Kohl's, with late charges, and no answers. In closing, I wonder what exactly Kohl's does with these Reviews. Are they read? Is Kohl's looking at how to correct any of these issues? It won't bother Kohl's at all, but once I get this issue taken care of, I am cutting up my Card and will only deal with cash when, and if, I shop at Kohl's again.

I had to return something from khols and something from amazon. the lady for the khols return was very nasty and rude. Then I went to the amazon return and the lady was very nice and helped me. She could not return it because it was bought from a 3rd party. I then went to go return it again and it was out of the return window. So, I now am out 200 dollars. I think they need to make their amazon person a little more about amazon.

I attempted to pay my bill over the telephone and I encountered too many problems: 1. It doesn't recognize the account number or the alternate ID Social Security number, no matter how many times I attempted. Something got messed up. It is not fixed on time. 2. It doesn't allow enough time to type. 3. Too long a wait to talk to a live representative. 4. Overall it is a boring experience, it stinks. Satyam Kundula