Kohl'sReviews of kohls.com

Kohls does not allow for account removal. Nothing works online. Calls will not go through to customer service. And the unsubcribe from emails errors out. Time to create a class action suit against this woke and abusive business practice.

I do not recommend working here. Look elsewhere. Looks are deceiving. Manager and Front-end cashier are rude and degrading, and there is usually not enough help (probably because of this). It is a place that will ruin your mental health and how you feel about yourself and work performance as well. I strongly caution anyone who is not used to the military style of learning to please look elsewhere. They will tell you once, and YOU BETTER REMEMBER IT!!!!!!! Coming home with heart palpitations and chest pains and being so scared to walk into work and to ask questions that you are shaking and dizzy is definitely not something I want to see for anyone else. Please, Please, Please do your research on any job before just applying. Read reviews, walk around the store, watch the interactions between how the higher ups treat their employees and go in and even meet the manager before applying. Also, if you walk into a business and you see employees wearing headsets, I will also say apply with great caution. The manager will use that as a way to talk down to you and get extremely irate if you don't answer her the first time. Let's say you are with a customer and can't or don't hear her words, she will get very upset if she has to say it twice AND not to mention half of the time, she talks way too fast and not clearly to begin with. Also be aware of the front-end cashier who is very belittling also and makes you feel worthless and very, very afraid to ask a question. Even when you are not up front she still uses that radio to bully other employees on the floor about their work style and how they do their job. The training is very hurriedly done so if you are not a fast learner or catch on quickly you will be very unhappy there because they DO NOT like questions. I have had many discussions with fellow employees who feel the same way there and are even crying in the break room, and that is so unacceptable. Please stay away from this toxic workplace, and find work where you are appreciated.

I ordered a hoodie online. It arrived with the anti-theft device attached. I contacted customer service. The first representative was unhelpful and hung up on me while waiting for her supervisor. I then had to wait on hold for 20 minutes to get a hold of another representative who also only offered that I go into the nearest store (30 miles away) or get a refund. Refused to offer any sort of discount or compensation. Not helpful or apologetic.

Jocelyn (Lodi California )deserves a ***** . Great customer service and very friendly. Jocelyn Helped us with our situation we were having! Thank You Jocelyn!!!

Ordered Tommy white shirt this thanksgiving. Packaged with mutiple folds stuffed in plastic bag and shirt quality seemed no better. Basically shirt appeared used and wrinkled all over so cant gift to anyone neither can wear directly to work. Going to return to store, but it's concerning kohls has gone so downhill.

I ordered some socks and t shirts on November 17. Sat in Indianapolis for 6 days. I called about the order on November 26. Said to call back in 2 days (surprise…that’s Thanksgiving). What’s the bigger surprise? After I called, the package suddenly started moving through the system and showed up on November 29. I have always had good experience with Kohl’s, but this really ticked me off. I have thoughts on why, but probably should keep them to myself.

I have an account at Kohl's and received the mailing before Thanksgiving with coupons to spend. My husband & I especially went to the store to buy some Christmas toys. (Nowhere in the fine print did the coupons say you couldn't use them on toys.) When I go to the register, the cashier said, "These coupons don't work on toys. We bought them anyway, since we spent so much time searching for the right toy. Then, I earned $20.00 Kohl's Cash. However, even though I earned the reward, it expired in a very short time. I am very disappointed and don't plan to shop at Kohl's again.

I went to the Monroe Michigan location and everyone was super friendly and helpful!! I highly recommend this store!!