Kohl'sReviews of kohls.com

This company is awful. Try buying an e gift card. Wait. I mean don’t! I spent 6 hours on the phone with a call center in Guatemala, Honduras, and El Salvador. All said they “fixed” my issue, only to get an email after the call assuring me it most certainly had not.

Kohls online shopping the worst. From the employees to I the managers.They have the most incompetent employees and supervisors.I hope you get shut down your garbage is over priced anyway.I will definitely spread the you suck!!!!You rude pieces of garbage can’t hang up on me now.By the way you suck monkey balls good day jack wagons.

I called Kohl's after noticing fraud on my account. After research, they deemed the invalid purchases valid and charged me for them. I've not been able to speak with a person and there is no further discussion. Kohl's sucks and to keep my credit record from being ruined by this illegal purchase, I decided to pay the balance. They've now slapped late fees on my closed account for being late last month for a purchase I never made. I WILL NEVER SHOP AT KOHL'S AGAIN AND HAVE TOLD EVERYONE YOU SUCK!!!!!!!!!!!

I have shopped at the Riverdale Kohls most of my life and am so disappointed as to how Kohls has become so messy and unorganized. The store is actually starting to look trashy.

Long time Kohl's cc holder. For years I could quickly pay my bill online with no problems. This year they changed to a new online system for bill payment and it has been a nightmare. You can't get logged in, it keeps asking to verify you by sending you a code. Once you receive the code and enter it, it kicks you right back to the log in page no matter if you receive the code by email or phone. I am done and paid my bill off. Will no longer use Koh's credit card!

The website is always broken.

Just wanted to let you all know that Marcus, manager, in your knightdale store is very arrogant and has a smart ass mouth. If you come across a sign that lists two items for the price of one and it does not state for “each” item, then the customer should be able to purchase both items for that price as advertised. WE as customers don’t know that there aren’t enough “lines” on the advertisement board (Marcus’ comment)! My suggestion: There should have been another advertisement board including price for “each” item or extra lines. Even though Marcus said that he understood this from a customer’s prospective, he still made an inconsiderate reply: “We’re NOT going to change it.” This was my favorite location, but I will have to reconsider somewhere else.

Team member letti did an outstanding job tonight. Helped me with my incorrect prices and even helped me save more money than I thought I would spend. Fantastic outstanding job.