Can't activate online account
So far I've been unable to activate my online account and have not heard from anyone after filling out the online registration form.
By Brett M.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
112 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KOA E.D.I. specializes in the wholesale distribution of CCTV Cameras, DVRs, Audio & Video Products and Home Innovation. We support many top leading manufacturers and carry all respected lines including Hikvision USA, Samsung WisiNet, Bosch, Western Digital, Seagate HDD, Rachio, Nest, SkyBell, Google Home, Middle Atlantic, Current Audio, Monitor Audio, OnControls, Ring Video DoorBell, Doorbird, Doorking, Kwikset, EzViz, Altronix, DSC, Samsung, LG, Arlington, Louroe Electronics, Key Digital, HD-Wave, Emphasys, Lutron, Pioneer, Denon, HEOS, Boston Acoustics, Nuvo, Legrand, On-Q, Dottie, Panamax, Xantech, ZK Access, Triplett, BES, Klein Tools, Fibaro, Z-Wave, Ubiquiti, TP-Link, Tenda etc. All installers and resellers are welcome.
KOA E.D.I. (koacctv.com) has 112 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 3 reviews with 3 stars · Clear filters
So far I've been unable to activate my online account and have not heard from anyone after filling out the online registration form.
By Brett M.
It's the second time that you guys shipped our orders to the wrong address.
By customer
Response from KOA E.D.I.· Jan 21, 2022
We're very sorry to hear about your experience. It’s our goal to make sure every customer receives the best possible service. We’d love to make this up to you. Please email us privately and provide more details, and we’ll do everything we can to resolve the matter. Thank you for your understanding and we apologize for the inconvenience. You can contact us at the toll-free number 866-6065229. Sincerely,
Although when I ordered the items it showed available, it took over 2 weeks to deliver. Always am happy with quality, just very slow delivery.
By WesTech Electric & C.