Previous sales were always great
Previous sales were always great. Over the last few months more mistakes, delays, poor communication
By customer
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
112 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KOA E.D.I. specializes in the wholesale distribution of CCTV Cameras, DVRs, Audio & Video Products and Home Innovation. We support many top leading manufacturers and carry all respected lines including Hikvision USA, Samsung WisiNet, Bosch, Western Digital, Seagate HDD, Rachio, Nest, SkyBell, Google Home, Middle Atlantic, Current Audio, Monitor Audio, OnControls, Ring Video DoorBell, Doorbird, Doorking, Kwikset, EzViz, Altronix, DSC, Samsung, LG, Arlington, Louroe Electronics, Key Digital, HD-Wave, Emphasys, Lutron, Pioneer, Denon, HEOS, Boston Acoustics, Nuvo, Legrand, On-Q, Dottie, Panamax, Xantech, ZK Access, Triplett, BES, Klein Tools, Fibaro, Z-Wave, Ubiquiti, TP-Link, Tenda etc. All installers and resellers are welcome.
KOA E.D.I. (koacctv.com) has 112 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Previous sales were always great. Over the last few months more mistakes, delays, poor communication
By customer
I have a account with snapOne and wanted a local vendor for convenience and they denied my application
By Dealer
The positive is showing stock levels and at what warehouses all of the products are. The negative is the check out process. It is cumbersome, incomplete and unreliable. I have on more than one occasion canceled an online order I had made for no other reason than the checkout wouldn't process my request properly (wanting to willcall, paying for the order with terms, etc).
By Patrick B.