Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
219 reviews
KnockSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get startedBuy before you sell with our first-of-its-kind Knock Bridge Loan™, enabling you to use the money “tied up” in your current home to purchase your next one!Buying before selling with the Knock Bridge Loan allows you to pay only one mortgage at a time, skip double moves, and avoid living through showings and repairs. It also means you can maximize the return on your departing property by taking advantage of funds made available to prepare it for sale. Knock partners with real estate agents and lenders to provide you with cash flow, along with more certainty, convenience and competitiveness on your home buying and selling journey.Founded in 2015, Knock has earned the industry’s trust: an A+ Better Business Bureau rating and relationships with more than 120,000 real estate agents in 75 markets across the US. Knock is backed by leading investors, including Foundry Group, Second Century Ventures, RRE, Greycroft, and Parker89. With a 5-star rating from over 750 reviews, Knock prides itself on building a better bridge between homes.
Knock (knock.com) has 219 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
219 approved reviews, newest moderated first
I had the pleasure of working with Trisha on my clients Home Swap. She was always responsive, on top of the file, and generally a great person to talk to. I would definitely work with her again!
By Colton Z.
Response from Knock· Feb 21, 2022
Hi Colton! So glad to hear this about your first Home Swap experience. Thank you for being a great partner to Trisha and the rest of our team.
Knock has a good, innovative product that is poised to be a leader in service to many sellers and buyers. My experience with Tara Robertson, Oscar Gomez. and their teams was positive. They are knowledgeable and professional. And they really want to help serve their customers and agents. I saw improvement from my first transaction to my second. The communication was now timely and constant. We achieved closing within the 30 day window. But we had a slight hiccup at the end. What matters to me is how it was handled: with professionalism, sincere concern and service that went 'above and beyond'. I recommend Knock Swap and I would use them for myself as well.
By Sharon C.
Response from Knock· Feb 15, 2022
Hi Sharon! Thank you for sharing your experience and for being a great partner. We'll make sure these Knockstars are recognized for their impact and we look forward to working with you again!
As a real estate professional, I was wary about this program for a long time, but I am now a huge fan! Trisha Schmidt, the loan advisor for my buyers, was extremely helpful and went the extra mile when the buyers encountered unexpected hurdles. The buyers closed last week on time! When my buyers are happy, so am I! Thank you, Trisha!
By Laurie B.
Response from Knock· Feb 10, 2022
Hi Laurie! We appreciate your amazing review! We're so happy that we turned you into a fan - when you're happy, we're happy! Thanks for being a great partner! :)
Lacey Bernath with KNOCK was outstanding to work with! Our 60 day delay was caused by the client's builder but KNOCK was on time and helpful every step of the way. We finally closed on this new construction and my clients as well as myself were very pleased with Knock and the HomeSwap Program!
By Joanne C.
Response from Knock· Jan 20, 2022
Hi Joanne! We appreciate your review. I am thrilled to hear you had such a top notch experience working with our team.We're so happy everything went smoothly! Thanks for being a great partner!
We had such an incredible experience using Knock for our first mortgage! I cannot say enough good things about them! I have heard such horror stories about buying a home. I was pretty nervous going into it. But Knock made the process an absolute breeze! They were so knowledgeable and kind. They explained every step of the way in great detail. We were all clear with a week to spare before our closing. Incredible! The processor, the LO, the closer.. the entire team were top notch! 10/10 I would recommend Knock to anyone and everyone. They were just terrific. Thanks again for making this experience a joy instead of a stressor! I appreciate you all SO MUCH :)
By Andrew G.
Response from Knock· Dec 22, 2021
Hi Andrew, thank you for taking the time to write this excellent review! I am so happy to hear you had such a positive experience working with our team! We pride ourselves on our customer service so these kind words mean so much! We hope you enjoy your new home and are looking forward to working with you again in the future!
As an agent, I like to have solid tools in my toolbox for clients. Knock is one of the best tools I've found. It solves a pain point for those looking to buy and sell. Dustin and ShaRonda have been exceptional to work with!
By Jean B.
Response from Knock· Dec 16, 2021
Hi Jean! We appreciate your review. We're so happy we're able to tag team with you to make homeownership happen for your clients! Thanks for being a great partner!
I love the home swap program for my clients and Tara is hands down the best
By Laura L.
Response from Knock· Dec 9, 2021
Hi Laura! We appreciate your review. We're so happy we can tag team with you on making homeownership happen for your clients! Thanks for being a great partner!
Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!
By Raquel H.
Response from Knock· Dec 8, 2021
Thank you for posting your review, and we are so sorry you've been frustrated with the loan closing process. We strive for a fantastic customer experience, and we clearly missed the mark here. Please reach out to our team at [email protected] so we can get more information, direct you to the appropriate person to help, and find out what we can do to make this right.
