Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
219 reviews
KnockSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get startedBuy before you sell with our first-of-its-kind Knock Bridge Loan™, enabling you to use the money “tied up” in your current home to purchase your next one!Buying before selling with the Knock Bridge Loan allows you to pay only one mortgage at a time, skip double moves, and avoid living through showings and repairs. It also means you can maximize the return on your departing property by taking advantage of funds made available to prepare it for sale. Knock partners with real estate agents and lenders to provide you with cash flow, along with more certainty, convenience and competitiveness on your home buying and selling journey.Founded in 2015, Knock has earned the industry’s trust: an A+ Better Business Bureau rating and relationships with more than 120,000 real estate agents in 75 markets across the US. Knock is backed by leading investors, including Foundry Group, Second Century Ventures, RRE, Greycroft, and Parker89. With a 5-star rating from over 750 reviews, Knock prides itself on building a better bridge between homes.
Knock (knock.com) has 219 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 12 reviews with 4 stars · Clear filters
Agents were attentive to our needs and kept us fully informed throughout the process.
By T.
Response from Knock· May 29, 2026
Hi, thank you for your kind words and for taking the time to leave a review. We hope you're enjoying your beautiful new home!
It was Great over all experience from every one, Trisha, Mellissa were great, cooperative and professional all the time, Thanks to them!
By Tushar
Response from Knock· May 11, 2026
Hi Tushar, thank you for taking the time to write this thoughtful review! We are thrilled to hear you had such a top-notch experience working with Trisha and team. Thank you for choosing Knock; we look forward to working with you again!
CHANGED* DUE TO A RESOLUTION. Thank you for taking my concern seriously and helping us find a solution* If I could give Knock negative stars I would. Their communication has been awful, our closing has been pushed back by two days and we are at risk of losing our new house because it takes HOURS for them to respond to a single email. The service is terrible, they push back on everything. They never put our loan through underwriting until the day AFTER we needed it to close so of course more conditions were added. Not only that but we turned in our docs on time, and they will not let us close on time. We keep trying to call one of the BLS on our file and it keeps going to voicemail. We are being ghosted and they just keep sending scheduling emails for the following day making it impossible for us to close! Their fees are outrageous for mediocre service. I’ve been looking for ways to close in my house without them but now we are stuck. As a realtor, I’ll never recommend knock to a single client! If someone in customer service, a manager, or anyone high up can call us immediately that would be ideal. As of now I’m considering calling our attorney because this is just ridiculous
By Angela S.
Response from Knock· May 5, 2026
Hi Angela, Thank you for your feedback. We’re currently looking into this and appreciate you bringing it to our attention.
Good people easy to work with.
By Mike G.
Response from Knock· Apr 3, 2026
Hi Mike, thank you for your kind words. We hope you're enjoying your beautiful new home!
Considering that it had been 40 years since I had the opportunity to be involved with a real estate transaction, I must say it was arduous but I received assistance from the consultants at Knock. Very helpful and easy to communicate with.
By Wallis M.
Response from Knock· Oct 21, 2025
Hello Wallis, thanks so much for your feedback! We are glad to know our team was there to help you along the way. Wishing you all the best in your new home!
Lending team was responsive and easy to work with. Trisha was very helpful and answered emails quickly. There were a few issues regarding payoffs and communication with the primary lender. My assumption was that the mortgage for my old home would be paid through an escrow account but a lump sum check for 6 months of payments was sent instead. The check was lost in transit. Two other checks were created but one was sent to the old address with a stop payment on it. Fortunately this was discovered before it created overdrafts but it was definitely inconvenient. In the future,I would choose a wire or direct deposit to avoid this issue. Also, I'm not sure why these funds couldn't have just been wired to the closing on our new home and a credit issued by that title company. Ultimately we were borrowing the same amount. Hindsight being 20/20, I would probably do a cash out refinance on my existing mortgage if I had to do it again. It would have made things much simpler.
By Thomas Della T.
Response from Knock· Oct 14, 2025
Hi Thomas, we really appreciate you taking the time to share your experience. We have other methods for receiving funds, but we're glad we could help when your check was unfortunately lost in transit.
I dont believe communication is a good as it could & should be. Really nice staff
By Party
Response from Knock· Sep 9, 2025
Hello, we appreciate your review. Thank you for choosing Knock. We hold all feedback in high regard and appreciate your input.
Too expensive! Continued bothering me with sign this, sign that...but you got the job done
By Guy B.
Response from Knock· Sep 9, 2025
Hi Guy, thank you for taking the time to write this review. Thank you for using Knock, and we truly value every bit of feedback we get!
