KlyveraReviews of klyvera.com

First minute of business with website, I was charged for some $9.99 insurance or something that I repeatedly tried to decline. I did get that sorted by a rude CS rep who basically yelled at me. Item did arrive but instead of 3 days it was 3 weeks - after the trip I needed the item for. Online order form "autocorrected" my email address so that I never received any communication or order number from them. When I called about this fact, the customer service rep was a thug and unbelievably rude. Now, I have been charged twice (so far) for the item and other mysterious charges are showing up on my credit card. I'm in the process of cancelling my credit card. I will be better about researching before ordering from an unknown retailer. I guess I learn this lesson about every 5 years. *sigh*

This company is almost a complete fraud. They buy cheap tofu dreg material from red. China and rebranded as a workable product. When in fact it's pure garbage. I made the mistake by a back brace for men that came with no instructions. And was so flimsy and useless. That I just thought in the garbage can do not ever use this company for anything unless you just want to let go of your money and contribute to their fraud. Do they have a front and Boston, Massachusetts? But there are no more American. Then a Russian living in Russia.

They'll never send my item and stole my money. Never trust them . Even you call customer service they will never going to resolve anything and never will refund your money

This company executives should be in prison!!!! I ordered running shoes back at the end of February. My bank questioned the order (Suspicion of fraud) and I - didn;'t know better - approved the sale. When I could not get proper answers to my questions, I called and was told that as a compensation, they will send me a 20% compensation. What did I actually get? A FRAUDULENT ADDITIONAL CHARGE ON MY CARD YESTERDAY - ALMOST A MONTH AFTER MY PURCHASE !! This is something I see other people experienced. Also, I asked where the shoes come from and was told it will come either form Boston area or North Carolina. Where is it coming from in reality ? - From China. And here is another "cute" one: If you look at their website, they give you a head office address in Massachusetts. Now, go into "google maps" and look for that address. YOU WILL FIND A SMALL ABANDONED OLD BUILDING AT THE DEAD END OF A SMALL COUNTRY ROAD!!! A BUNCH OF DISGUSTING CROOKS - NOTHING MORE!!!

I got what I ordered but they tried to use my card 5 times for product and the warranty thing. My bank killed my card so they couldn’t use it thankfully for me. I would NEVER order from them again EVER. Do so at your own risk.

The baby monitor was sent to me as a link from someone I know. Since I trusted the someone I know, I didn't look into it and placed the order. After the main checkout page was completed, there was a splash screen that wanted you to pay an additional 9.99 to guarantee it would arrive in good condition, that it would be eligible for a refund, that you would be eligible for customer support and about 5 other weird things. That tripped my red flag meter and if I could have cancelled the order then, I would have. It had the option to "continue checkout" with the 9.99 charge in a big button or a small grayed link under it that said "no thanks". I kept clicking the gray link multiple times on my phone to not purchase the 9.99 add on and nothing would happen. After about five or so times, the screen went away. I immediately got a phone notification from my bank stating there was a charge for 9.99 that looked fraudulent and did I authorize it? I said no it wasn't authorized, which locked out my card. (Necessitated a trip to the bank to get a new card. Gee thanks.) Additionally, there are multiple names running here -- the site is klyvera; the monitor charge.is from zapostore; the 9.99 charge comes from kelvoshop. When you e-mail their support desk at that domain, the canned responder comes from supportonlineshop domain. I received multiple e-mail notifications with various excuses on why it would not ship right away despite the website and the checkout saying it would be delivered in two days. One states "Due to extremely high demand and tariff-related backlogs within shipping networks, there may be a slight delay, with delivery expected within 6–10 business days. We’re a small, couple-run team and a real person is personally reviewing orders as they move through this process." One states "Due to the extremely high demand for your product and President Trump's new tariffs causing a backlog with shipping companies, please allow 6-10 business days for your order to arrive after it ships." So the two day shipping promise is complete crap. They even have some nonsense that once they ship it, the tracking number may take another 3 days or so to be valid. They also state "In the next 2-3 business days, you will get an email stating that your order has been shipped (reply to this email immediately if you do not receive it - sometimes they don't send!)." On what planet does email just randomly not send? I e-mailed them to cancel the order and refund the purchase. The generic response says they will reply back in the next 24 hours. We'll see.

Placed an order for shoes they automatically charged my $9.99 more than price. Had to email and demand my money back. A week later still no answer from the company which they say is based out of Massachusetts, lies it's an overseas company. I made 4 calls to the company and demanded a refund . All I got was BS . I have filed a complaint with my credit card company to try and get my money back

First, they charge me four times for the same items and charge me for a warranty that I did not request. I waited weeks for the item and it looked nothing like the item pictured. The box was beat up and it appeared the hardware was missing or incompatible with the item received. Then upon delivery, they tried to charge me four times again for the same item. Stay away from this company. They present themselves as being in Massachusetts, but it appears that they go on Chinese websites, triple the price and then offer free shipping. I wish I could include pictures with this review. It's laughable.