KlaviyoReviews of klaviyo.com

Grootste oplichters die er zijn. Al weken probeer ik van een oud account mijn abonnement stop te zeggen, maar ze helpen niks en blijven vragen om account informatie. Ondertussen wordt er iedere maand meer dan 200 euro afgeschreven. Ik ga verdere acties ondernemen tegen dit bedrijf.

Spent $5431.5 USD on Klaviyo subscription while transitioning our flows from our internal email system to Klaviyo finding out their integration with WooCommerce sucks big times. Not eligble for a refund as their policy. Bye $5431.5 USD + 2 months of time. Woocommerce users, use amazon SES & Funnelkit. Its 10x times cheaper and much better integration. Thank me later. ✌️

One of our admin accidentally set up a second account with the bills going to the wrong email address. We paid an additional $1,350 for an account we never used once and they won't refund us. Dealing with customer service has been painful. Update: After a couple of weeks of back and forth, Klaviyo has issued its a credit. Thank you

Wij hebben 10 x geprobeerd om het account te verwijderen, maar het word nu nog steeds afgeschreven. Inmiddels € 500,- lichter.. Super slecht bedrijf!!! Je kunt er niet mee in contact komen.

Despite numerous attempts to unsubscribe from the newsletter of one of your customers, and after submitting multiple support tickets to report this issue, escalating the matter to the Compliance Team as well as the Customer Advocacy team, I continue to receive emails from one of your customers. This persists even after one email exchange, in which I was assured that my data would be removed from your databases. At no point have I re-subscribed to this mailing list. I am now compelled to question how this matter is being handled in compliance with the GDPR.

As layperson, I find their software very easy and intuitive to use. It has taken a bit of time to set up and learn about campaigns and flows but I really like that I can really see everything going on with my website. I can implement changes based on what I can see my customer interactions are.

We have a growing and expanding account with Klaviyo, keen to expand our use and but are now currently on Week 8 of waiting for sales to get back to us, support is not empowered to help, fundamentally just note-takers. Had thought with the IPO things would get better but it hasn't, avoid if you are looking for a technology partner you can grow and interact with.

Awful customer service, our business holds multiple accounts across multiple brands with Klaviyo. Trying to get a reply to a simple invoice query is impossible. We have resorted to leaving poor reviews to get someone's attention to resolve the issue.