The quick response
The quick response, and professional service.
By Amadou A.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
578 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sneakers, apparel, shoes, boots, Ronnie Fieg, ASICS, Nike, Mercer Pant, Bleecker, Gel Lyte, adidas, Just Us, Filling Pieces, New Balance, Jordan, Kithstrike
KITH (kith.com) has 578 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
578 approved reviews, newest moderated first
The quick response, and professional service.
By Amadou A.
Emily was lightning fast with an email and resolved my issue in a matter of minutes!! What an awesome team at Kith!! Thanks
By John B.
It wasn’t great but it was useful. They couldn’t help me with the product I wanted because it wasn’t available but that doesn’t mean it was bad customer service. Maybe next time.
By Jeremy G.
Fast response time. Friendly customer service agents. Man I hope I win the raffle Monday. I want those shoes so badky!!!!!
By Robert T R.
The customer service was quick and thoughtful. I appreciate how fast they handled the situation and will continue to shop with Kith.
By Angela Maria V.
They were very responsive and helpful. I do appreciate that they got back to me pretty quick.
By farid C.
Emily was able to solve my issue which could have taken a few weeks for a solution. It ended up taking less than 2 weeks.
By Brandon P.
Excellent customer service. Needed a refund due to not actually purchasing the cart. And was immediately helped with positive attitude.
By Kris