KitchnReviews of kitchn.shop

I would give this "company" ZERO stars if I could. I had the same problem as all of the other reviewers had. Never shipped my order. Don't bother. Save tour time and money!!!

I placed an order of 7 Amish Wedding products on Nov 8, 2025. The order instantaneously went into Shipped status. The order was never filled and never shipped. Received 2 subsequent emails from their customer service id to which on each I replied stating they did not fulfill my order and why would I bother to place another order with them. The order value was never posted to my credit card - so one saving grace as didn't need to deal with that. In my reply to their last email, I included stating the site per its actions would appear to be non-operative and, if so, should be removed from accessibility. Out of curiosity, I went to the Web site to see what it might display regarding my account. The order I had placed in November wasn't in the Order History at all.

Really disappointed in this company. I have no idea how this website is still active to be honest. I purchased jam on 2/5/2026. It is now 3/2/2026 and it hasn't been shipped out. I've emailed them as well, no communication. The transaction is still showing as pending on paypal which means that it hasn't even been taken by the company. If it is not accepted or canceled by the company by 3/6, I will get my money back. Horrible company, would not recommend

ZERO stars!!!!! Company is fraudulent. Avoid at all costs! I wish I would have searched reviews before I ordered. On January 13, 2026, I ordered 7 Amish Wedding products. The company finally created a shipping label on January 26 and shipped on the 28th. I received the package on February 5, 2026 and only one item had been shipped. Kitch'n does not answer their phones. I actually received an email response (no return call). They claim they shipped all 7 items and blamed the USPS. They omitted the package weight from the shipping label which would have proven the box did not contain 7 glass jars. Additionally, the box was not big enough to hold all items and it arrived sealed with zero damage. Kitch'n needs to be shut down before they scam more people. Absolutely 1000000% a fraudulent company. BEWARE!! Stay far away.

They charged me twice on an order. Could not get ahold of customer service to correct the situation

It took almost a month to get the product, and when I did, I was missing a jar of product and a second jar (separate shipment) was broken. I emailed customer service multiple times about the delay in shipping as well as the missing and broken jar....ZERO RESPONSE. I am out two jars out of the 12 I ordered. Terrible sevice...buyer beware.

I ordered 2 9oz jars of Peach/jalapeno jam on Dec 1st 2025. As of Dec 18th it has not arrived, they don't respond to phone calls or emails or messages, of which I have sent 3 of each. I have come to the conclusion that this is a scam and I have been taken advantage of. Please don't waste your time or money on this site.

I ordered six jars of various spreads and wedding peanut butter. I received two jars of bread and butter pickles. So I paid $40 for two jars of pickles. I have emailed them no less than 20 times and have never received a response. I have left voicemails no response. Do not buy from these people they've also been reported to the better Business bureau. They are thieves.