Kira LivingReviews of kiraliving.com

This Is the most Worse experience I’ve had! The item arrived broken and no one answer the phone calls or emails! I DO NOT RECOMMEND THIS STORE THE CUSTOMER SERVICE IS AWFUL

Garbage Allowed us to order an item they could not ship, then told us it would cost 200$ more and then cancelled our order and marked out of stock.

I had a terrible experience with this store. I ordered a chair online and waited a week without hearing anything. When I followed up, the representative informed me that they would cancel my order because they had miscalculated the shipping fees they initially charged me. This is completely unacceptable. How is it the customer’s fault that they can’t calculate their costs correctly? I wasted time waiting for a product I now won’t receive. Extremely unprofessional and disappointing. I will not be shopping here again.

The low profile 4 inch box spring they describe on their website is actually 5 1/2 inches. It does not fit between the bed platform and the top shelf. I called the company to change the box spring to the correct size and they wouldn't change it. They have not answered the phone since.