Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
383 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
100% Women-owned and operated Handcraft Gallery and Gift Store, since 1997. Now located at 18 West Broad Street Richmond, VA 23220!
Quirks Handcrafted Goods & Unique Gifts (kinksandquirks.com) has 383 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
383 approved reviews, newest moderated first
I ordered quite frequently from this company and love the product and customer service
By lizzie B.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you so much for being a repeat customer, lizzie! We really appreciate you.
I love the variety and diversity of options. They got me with Halloween brooches but all the jewelry is beautiful and well made. I love to find all the treasures here that I can't find anywhere else. Also, when they do a sale it's an AH-MAZING sale. Don't sleep on this business.
By Michele G.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Michele! Halloween brooches are some of our favorites too — so glad you keep finding treasures you love.
Order correct and packaged well, no damage to sensitive sculptures, thank you!!
By Eugene S.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thanks, Eugene! So glad everything arrived safe and sound.
Great Company to deal with! Fantastic customer service. Addresses any issues in a timely manner. Great updates through email. Great inventory on collectibles! Thanks
By Amy P.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you so much, Amy! We really appreciate your kind words.
Top notch customer service. The very rare times I have ever had an issue with an order, Jenn and the team go above and beyond to make things right. This is why I have been a customer for years, and plan to continue being a customer for years to come.
By Elvie H.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Elvie! That means the world to us — so glad we could help when it mattered.
I have a lot of Lori Mitchell. Easter, Halloween and Christmas. I’ve been collecting for many years. The quality is amazing and I love every one of them.
By Helen C.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Helen! Lori Mitchell collectors are the best — so glad you love the quality.
The store offers a great selection of cute items. My purchases are always packed well and quickly shipped. Great customer service!
By Jen M.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Jen! So glad you're enjoying the quirky finds and quick shipping.
I have been a customer for many years and have never been disappointed. The products are always perfect and communication has always been terrific. I would recommend Quirks to everyone. Thanks for great service and great products.
By Luanne E.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you so much, Luanne! Your loyalty over the years means so much to us.
