Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
383 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
100% Women-owned and operated Handcraft Gallery and Gift Store, since 1997. Now located at 18 West Broad Street Richmond, VA 23220!
Quirks Handcrafted Goods & Unique Gifts (kinksandquirks.com) has 383 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 12 reviews with 4 stars · Clear filters
Came packaged great and all in one piece ❤️ Alittle more pricey then i like to admit but i had to have her 😊
By Alyssa B.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 15, 2026
Thank you so much, Alyssa! We're so glad she arrived safe and sound and that you love her enough to treat yourself — that's exactly what we hope for. Welcome to the Quirks family!
I do like the Lori Mitchell figurines...and you have a great selection. One little problem with my last order...I ordered two of the same...one as a replacement for a previous paid order which did not go through. The other was for me. The figurines were shipped at different times...and I received three dates of arrival for two Mitchell dolls. Confusing. Ann Parsell
By ANN P.
I really love the Art o Mat boxes. Unfortunately one of the last four I ordered arrived broken other than that I would give them five stars. I love the company and all their products.
By Liane O.
Response from Quirks Handcrafted Goods & Unique Gifts· Feb 10, 2025
Hi, Liane. Anytime you receive something damaged from us - just let us know...we're happy to fix it for you. Just ask the next time you place an order and we'll throw in another one for you!
Disappointed that K&Q only allows for 1 free item, no matter how large the order. I will be ordering from here in a limited way as a result.
By Robin
Response from Quirks Handcrafted Goods & Unique Gifts· May 8, 2024
Hi, Roberta. Those are Erstwilder's rules - Also, it never hurts to ASK before leaving a review.
Really love all three Lori Mitchell figurines. I know it has nothing to do with the company, but really disappointed to have to pay over 30$ customs as I will need to rethink ordering through this site again.
By Luci C.
I Love this website !! I've added so many pieces to my Lori Mitchell collection.
By Carolyn
amazing gifts nothing to say but shipping lasted too logng((
By Matt D.
I was happy to find the garden art pole at a fair price. The order processing time was a bit longer than I had expected, but overall the experience was very good. The route package protection was not worth the cost since the app was not really user friendly. A direct link for tracking would be far more customer friendly.
By Debbie P.
