Quality product, prompt delivery
Good website, prompt delivery, quality product! Very satisfied with my purchase.
By Marie
Response from KINGSTON· Aug 4, 2026
We're glad you had a great experience and appreciate your support.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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334 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 212 reviews with 5 stars · Clear filters
Good website, prompt delivery, quality product! Very satisfied with my purchase.
By Marie
Response from KINGSTON· Aug 4, 2026
We're glad you had a great experience and appreciate your support.
I ordered the wrong faucet and had to return. Kingston Customer Service helped me get the right one and fast. Everything was straightened out in short order.
By James T.
Response from KINGSTON· Aug 4, 2026
We appreciate your 5-star review! Thank you for sharing your experience, and we're pleased our team was able to assist you.
Great service fast turn around
By Richard
Response from KINGSTON· Aug 3, 2026
Thank you for your kind review! We're glad you had a great experience and appreciate your support.
This facet was installed in my laundry room. This is a very good quality product which met my need for an 8 inch deck which was very hard to find. The interior fittings are solid brass - built to last. Easy installation all necessary parts provided with detailed instructions for installation.
By SDsara
Response from KINGSTON· Jul 22, 2026
Thank you for taking the time to leave us a review! We're so glad to hear you're happy with your new laundry room faucet and that the installation was smooth.
Items were delivered within 4 days and priceing was resonable
By EDDIE C.
Response from KINGSTON· Jul 20, 2026
Thank you for the kind review! We're happy to hear your order arrived quickly and that you found our pricing reasonable.
Great product, shipped right away
By Paul
Response from KINGSTON· Jul 20, 2026
Thank you for your 5-star review! We truly appreciate your support.
Great customer service, beautiful quality pieces
By Kristina
Response from KINGSTON· Jul 20, 2026
We truly appreciate your 5-star review!
I ordered a clawfoot bathtub and Associated Plumbing. My order arrived by Freight in just a few days. I opened the box and checked it all out, and the tub arrived in perfect shape. It is beautiful! I would recommend ordering from this company again.
By Carol H.
Response from KINGSTON· Jul 20, 2026
Thank you for taking the time to leave us a 5-star review! We're glad your clawfoot bathtub arrived in perfect condition and that you had a great experience.