Great product and quick delivery
Great product and quick delivery
By Krista
Response from KINGSTON· Jul 7, 2026
Thank you for choosing Kingston and for your 5-star review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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334 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 212 reviews with 5 stars · Clear filters
Great product and quick delivery
By Krista
Response from KINGSTON· Jul 7, 2026
Thank you for choosing Kingston and for your 5-star review!
I have purchased 10 sink faucets, 4 shower systems, and stand alone tub faucets in the last 6 months from Kingston brass. All are heavy solid brass - like you need to work out just to lift the sink sprayer - Just solid, well crafted products. I'd do it again if I was building another house.
By Angela
Response from KINGSTON· Jul 7, 2026
Hi Angela, thank you for your kind words! It means so much to hear you're pleased with the quality and craftsmanship of our products. We appreciate your continued trust in Kingston!
Good quality hard to find fixtures. Customer support was also very helpful in selecting the correct items.
By Michelle
Response from KINGSTON· Jul 7, 2026
Thank you for taking the time to leave us a 5-star review and recognize our Support team!
Great warranty, always has replacement parts. Their not cheap but good quality.
By Anthony M.
Response from KINGSTON· Jul 7, 2026
Thank you for your positive feedback!
Quality and looks are both great
By Coleen
Response from KINGSTON· Jul 7, 2026
Thank you for your positive feedback!
Prompted polite service quick response to all inquiries
By Richard
Response from KINGSTON· Jul 7, 2026
Thank you for your kind review!
Fast shipping …great quality faucet not like the cheep stuff I seen at Lowe’s and Home Depot. I will definitely be using Kingston for all my future purchases.
By Linda
Response from KINGSTON· Jun 23, 2026
Thank you for taking the time to share your experience. We're pleased to hear that our faucet exceeded your expectations in both quality and craftsmanship.
There was a glitch getting order status info. Yet, Miguel was very helpful when I called your Pro department.
By Ross
Response from KINGSTON· Jul 7, 2026
We apologize for the order status glitch and are glad one of our support team members was able to assist you. Thank you for your kind words and support!