kingscharterbususa.comReviews of kingscharterbususa.com

It’s been 18 months and they haven’t refunded me or responded or bothered to do a single thing to rectify the service they never provided me. Daniel hawk is a scammer.

It’s been a full year and they still haven’t refunded even a CENT for the trip they never provided. Daniel hawk and his team are liar and scammers! I have reported them to every organisation.

DO NOT USE COMPANY!!! After our company performed the services requested by them on 11/15/25 from Jonesboro to Paragould Ar., Daniel Hawk reserved the charges of the amount of 1,653.00. They paid us using 2 different credit cards for the full/total amount for trip which we sent them the invoice/link prior to service date. They are con artist and broker to other companies with charter buses and black car services. We contacted them by email today and Chris acted like he knew nothing about it, but would get back to us concerning the matter. So we contacted the credit card company and uploaded the documents to ensure that we got paid and there were no charge backs. They are very unorganized and unprofessional. I did tell them that if the matter wasn't resolved on their end we would file a formal complaint and use all social media platforms to leave a bad review with them including our companies site as well. DO NOT USE OR CONTACT THIS COMPANY. Im trying to submit the evidence online with this review to help you all. Go to their Facebook page and you will see the links there also. I wanted to upload the charge backs document along with the email of them asking me to remove my review until the matter is resolved, and I said our company would once we got paid

Do not do businesss with this company or Daniel Hawk. They left 56 of us stranded for a wedding and on the way back could only take 12. It has been 3 months of constant emails and calls for a 50% refund that they just won’t give. Even though we’re entitled to a full refund. Daniel keeps saying the third party they hired to do the trip won’t refund them so they won’t refund us. We paid this company to take 56 people to and from a wedding and only got one trip of 12 people and made everyone late to the wedding as we had to take our own vehicles cause the bus didn’t show up, some missed the ceremony. Not only did we lose thousand of dollars on a service that never happened, we lost precious memories for people who missed the wedding. They could not care less at the distress they have caused. Daniel asked one to stop leaving reviews in exchange for organising a refund and now won’t reply to any of her emails. Why is the customer suffering and unable to be refunded for the service that was not provided, all because of their choice as a business to not do their due diligence in outsourcing? Bad karma is coming. When they lose thousands of dollars on a scam they will see. Our friends have put in a charge back through cash app and have sort legal proceedings through military. All this because this company won’t even give a PARTIAL refund to an entire service that never happened. Are you that broke you can’t afford $1200 in a refund for a service you got paid thousands for? Literal thousands of dollars down the drain. We’ve had to report them to the IRS for are tax audit and other places due to their shady business dealings. And have to keep fighting through third parties because they assume we will stop when we won’t. Scamming company.

Their company seems to contact buses and have no control over how the owners might be. They made workers come out to service buses in Toronto late night, roadside then the owner decided to change the payment terms after the company has approved service. They owe companies money for services and later ignore, pass along, or have no intermediary after discussing clearly pricing and terms on the phone with Ace, texts, email. Avoid at all costs.

Did not provide the service. Bus did not show making everyone late to wedding having to take their own cars. Bus on way back couldn’t take the 56 paid for but only 12. I have asked for refunds numerous times, Daniel has avoided every email. We only asked for 50% refund for the first bus not coming (even though we deserve a refund for the next bus only taking 12 people). They have avoided everyone who has emailed them. My husband and family are so angry we now are talking to solicitors to file a suit. I am commenting on every social media and YouTube post and making a video for my followers. Absolutely appalling service. Give me my refund and I’ll take my comments down. Otherwise we will see you in court, Daniel.

THIS BUS COMPANY IS THE WORST BUS COMPANY EVERY. THEY ARE A 3rd PARTY AND OWN NONE IF THEIR TOUR BUSES. THEY WILL OVER CHARGE YOU JUST TO GET MONEY IN THEIR POCKET. THEY SENT OUT FAULTY BUSES AND LIE AND TELL YOU THEY ARE GREAT. THEY HAVEN’T PROVIDE US WITH ONE DECENT BUS AND THE BUS THEY DID DECIDE TO GIVE US THAT WORKED THEY TOOK IT SWAY BECAUSE THEY DIDNT WANT TO PAY THAT BUS COMPANY THE REMAINING BALANCE. THIS PLACE IS A LOW DOWN SCAMMING BAD BUSINESS COMPANY. I WOULDN’T RECOMMEND THEM TO MY WORST ENEMY. IN THE PROCES SOF REPORTING THEM TO THE BBB TO START TO INVESTIGATE THEIR ETHICS. STAY FAR AWAY

10/10 DO NOT RECOMMEND!! They did not come through with a bus, less than 24 hours prior to our trip they contacted us to tell us the bus broke down and they didn't have a replacement. Long story short, we are still waiting for a refund. They are scammers!