Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
135 reviews
KingbullbikeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Kingbull, we believe the perfect ride isn’t one-size-fits-all—it’s a personal journey. While many e-bike brands force riders to compromise, we set out in 2023 to change that. In just a short time, over 20,000 riders across the U.S. have embraced our commitment to quality, performance, and versatility. Whether you're commuting through the city, conquering rugged trails, hauling gear, or seeking a compact solution for easy storage, Kingbull delivers the power of choice. Every model is engineered to match your lifestyle—because this isn’t just a ride. It’s Your Ride. Your World. Your Way.
Kingbullbike (kingbullbike.com) has 135 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
135 approved reviews, newest moderated first
Great Customer service
By Tanish Singh R.
Response from Kingbullbike· Sep 1, 2026
Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our customer service. Your support means a lot to our team, and we truly appreciate it. Happy riding! 🚲😊
Ordered the hunter 2.0 for my husband about a month ago. I received it quickly and assembley was pretty straight foward. He rides it everyday! Had a small problem with the pedal but the company was really easy to contact and helped us right away. All and all we are happy with our purchase.
By Kayla B.
Response from Kingbullbike· Sep 1, 2026
Thank you so much for sharing your experience! We’re delighted to hear that your husband is enjoying his Hunter 2.0 every day. We’re also glad that the delivery and assembly went smoothly, and that our team was able to quickly assist with the pedal issue. Your satisfaction means a lot to us, and we truly appreciate your support. Happy riding! 🚲😊
The bike is great and the team is sending a replacement part after less than two months of owning. The requests were met with prompt replies and I would definitely buy another bike for this level of service. Looking forward to years of ownership for this product!
By Jason P.
Response from Kingbullbike· Sep 1, 2026
Thank you so much for your kind words and support! We’re thrilled to hear that you’re enjoying your bike and that our team was able to respond quickly and provide the replacement part you needed. Your satisfaction is our top priority, and it means a lot to know that our service has earned your trust. We truly appreciate your confidence in us and look forward to being part of many years of happy riding! 🚲😊
I really like my King bull 2.0 SS very proud of it. Most of all I'm very happy with the service this company provides. They genuinely want to keep you satisfied and they do a good job of that. They literally solve your problems within 24 hours. no waiting for days to get help. I will never buy another brand of bike they have made me a loyal customer for life.
By Glen J.
Response from Kingbullbike· Aug 28, 2026
Thank you so much for your incredible review and for being such a proud Kingbull owner! 🙌 We’re thrilled to hear how much you love your Kingbull bike and, even more importantly, that you’ve had such a positive experience with our customer service. Your trust means a lot to us. We always strive to respond quickly and make sure our customers feel supported whenever they need us. Knowing that we’ve earned your loyalty for life truly means the world to our team. ❤️ Thank you again for choosing Kingbull and for being part of our community. We’ll be here whenever you need us—happy riding! 🚴♂️⚡
I am very pleased with my purchase and customer service. The bike works great. Only downfall was there was an issue with the rear brakes. The company promptly rectified the problem and are sending a replacement part
By Joshua C.
Response from Kingbullbike· Aug 28, 2026
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your bike and our customer service. 😊 We’re sorry about the issue with the rear brakes, but we’re glad our team was able to respond quickly and get a replacement part on the way. Your satisfaction is very important to us, and we truly appreciate your patience and understanding. Thank you for choosing Kingbull and for giving us the opportunity to make things right. We hope you continue to enjoy every ride! 🚴♂️⚡
This bike is great, and ideal for what I will be using it for (hunting & exploring). I had an issue with getting the motor to engage, but their technical support team immediately advised me as to what the issue was. It was my fault for not having set the PAS level to 1. Once I made the adjustment, the motor engaged. Can’t wait or cooler weather to get it off-road.
By Greg
Response from Kingbullbike· Aug 27, 2026
Thank you so much for the great review! We’re thrilled to hear that the bike is a great fit for your hunting and exploring adventures. We’re also glad our technical support team was able to quickly identify the issue and get you back on the road. We really appreciate you sharing your experience, and we can’t wait for you to take the bike off-road when the cooler weather arrives. Happy exploring! 🚲🌲
The company is helping to troubleshoot and provide free parts to get the bike running that has not run since purchased
By Tim and Robert F.
Response from Kingbullbike· Aug 27, 2026
Thank you for sharing your experience. We’re glad our team has been able to assist with troubleshooting and provide the necessary parts to help get your bike up and running. We truly appreciate your patience and understanding, and we’ll continue doing our best to support you until everything is working properly. 🚲💙
King Bull’s customer service has been helpful, attentive, and consistently easy to work with. Every time I reached out, they responded quickly, understood the issue, and followed through until everything was taken care of.The Voyager 2.0 itself is a great product — solid build, strong performance, and backed by a support team that actually listens. Overall, a smooth experience and a company that stands behind what they sell.
By Mike A.
Response from Kingbullbike· Aug 27, 2026
Thank you so much for your thoughtful review! We’re delighted to hear that our customer service has been helpful, attentive, and responsive throughout your experience. It means a lot to know that our team was able to listen, understand, and follow through to make sure everything was taken care of. We’re also thrilled that you’re enjoying the Voyager 2.0 and its solid build and performance. Your kind words truly motivate our team to keep providing the level of support our customers deserve. Thanks again for choosing Kingbull, and we hope you enjoy many great rides ahead! 🚲💙
