Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
103 reviews
Kindred SplendorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the highest quality custom pet products with no minimums. We're very proud of the 'wow factor' that our pet art can often evoke, and we'd love to hear from you!
Kindred Splendor (kindredsplendor.com) has 103 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
103 approved reviews, newest moderated first
If we could give Kindred Splendor a 100 star review we would. We received our custom portrait and are so pleased with it. They do such wonderful work. If you have animals you need to get one of these. I love how they have all the different colors to choose from. Customer service is phenomenal!!!! Kindred Splendor thank you so much for making such a wonderful custom portrait of our animals. I cannot wait to hang this on the wall. I will be purchasing more!
By Gary M.
Great company to work with. Would highly recommend them and will use them again. Such a unique and excellent quality gift.
By George
Literally the best customer service I have experienced online. I had ordered a custom phone case from another company and it never arrived. You guys delivered it so quick and made it in time for my wife’s birthday! My wife absolutely loved it! Already recommended our friends!
By Grayson
Still waiting for my purchase. I have been waiting over 6 weeks and they keep giving me the run around . Very disappointing
By Tiff
Response from Kindred Splendor· Nov 2, 2020
While we do our best to ensure the accuracy of all orders, if USPS returns the package to us due to inaccurate address information the only thing we can do is re-ship it after verifying the information with our customers. I have opened a case with USPS to get to the bottom of this and I'm so sorry you experienced this and the new shipment has been sent out.
At first I didn’t know how my phone case would turn out but when I submitted my request along with the photos and got a response that same day in an email confirming wether I liked the way it would turn out or if I would like to change anything I was amazed! Not only at the quality of the artwork but their customer service it is second to none! The fact they want to make sure their customers are happy with the finished product before processing to the next step made me feel important and so comfortable. Being away from my dogs has been incredibly hard! Now I have my phone case which I absolutely absolutely LOVE I feel Like they are with me all the time ❤️ Thank you guys!
By Janet L.
I highly recommend Kindred Splendor . I am 100% satisfied with the recent artwork that Kindred Splendor created for me. This is Millie my grand -dog. She has the sweetest soul and is so gentle and full of life. She always has a twinkle in her eye and my son and daughter in law were sooo happy with the surprise gift of this portrait. Thanks for being patient with the updates and multiple change requests. Your team is amazing to work with and I have been telling everyone about your company. Keep up the amazing work and the superb customer service.
By Lisa H.
I love my case! I only took a star off because the images are printed on the outside of the case. I hope they don't scratch off because it is so beautiful.
By Shelby M.
Still waiting after 6 weeks, sent three messages none of which have been replied to. Would not recommend!
By Leanne M.
Response from Kindred Splendor· Jul 21, 2020
I'm so sorry you experienced this Leanne, we have searched everywhere and we are not finding any emails but are still searching for them. We did check on your order and see that it is shipping to AU and that it departed for delivery to your location today based on the tracking information. We'll continue to monitor this until it is resolved.
