Kindred SplendorReviews of kindredsplendor.com

I ordered a portrait on December 4th. I had a proof relatively quickly but needed a few changes. I resubmitted a photo and they reached out to make sure I knew exactly what the drawing would look like. I responded within the day. I never received a response and have sent 2 other emails and tried their chat number twice. I called every number I could find related to the company with no answers. At this point I will most likely dispute the charge and hope for a refund. Customer service is terrible!

I placed an order through them and followed their guidelines to reach out if I had not received proofs within 72 hours. I did just that and received nothing further from them. I reached out again 3 days after the first email and still received no response. They have already charged me for my order and I cant even get in contact with them about where my proofs or product is. I checked my spam folder as well so I am confident it isn't there.

I chose this company as they offered proof of your portrait before they actually sent it out to you. I had to change a couple of things on my dog and the second proof I got was absolutely amazing. 100% perfect! The picture is stunning! I couldn't fault the service one bit. I'm from the UK and it took less than a week to be delivered after the print had been made. How fast is that! They keep you up-to-date on tracking so you know exactly what's going on. I will be ordering from here again with future pets..no doubt about that! I'm so chuffed. I can't thank you enough!

Absolutely horrible. I keep speaking to the live chat person and she keeps telling me the same exact thing. I never received my package so I decided I’d call FedEx myself and see what was going on and you all never even gave FedEx a package to ship out. So I spent over $100 on nothing.

I HAVE ORDERED 3 DIFFERENT PICTURES AND I LOVE KINDRED. THEY DO AMAZING WORK

I could not be more happy with the portrait of my fur babies! I would recommend this company to every pet lover. I received the prof in less than 48 hours and it was perfect. Did not need to request any changes! The final product came in less than 2 weeks and I am in love with it. It could not be more perfect.

Kindred Splendor is a great company, and I have only had prompt, wonderful service from them. I’ve ordered twice, and the portraits were so lifelike and done expertly. Loved the pictures and will order again.

I was so so SO happy with how my cats portrait turned out. She recently passed away and this is such a great memory of her that I will cherish forever. The ordering process was great, the artist took into account my notes and it was a quick turn around time. Really genuinely impressed with the whole process. Definitely recommend!