Kindercare doesn't care.
If it doesn't involve dropping your child off and handing them money, they don't care about it. Administrative tasks seem to go incomplete constantly causing billing issues and when mistakes result from this they are unresponsive and unhelpful. Resources and facilities have been falling into disrepair with no plans to repair/replace clearly a result of leadership overly pushing for a better bottom line in a business that's supposed to be about children. This is also reflected in employee's compensation, or lack thereof as well as abuse leading to a subpar pool of candidates coming in. 8 months in now on attempting to resolve a billing issue even after providing clear documents detailing the error and receiving confirmation of resolution from multiple employees at the center level.
By Coty M.