Kidde Fire SafetyReviews of kidde.com

False alarms are extremely common with their products. It's nearly impossible to mute these things. Very frustrating when it happens at 2am. My 4 and 2 year old are traumatized from this and now have difficulty sleeping alone.

Poor quality plastic :-( Fitted three Kidde alarms and they lookged great against my white ceilings for a short while but soon started to yellow badly. They now look almost brown and disgusting. I tried to let Kidde know about this but I was ignored :-( I suggest you try another company otherwise you too will end up with brown smoke alarms, yuk!

Would NOT buy a Kidde product again! About 18 months ago, I bought two Kidde smoke alarms, with 10 year guarantees. One went faulty after only six months - it just kept randomly going off. I contacted Kidde, and even though I had lost my receipt, they sent me a replacement as I had the alarm serial number and manufacture date. Recently, the other alarm went faulty after 18 months (it also kept randomly going off). I contacted Kidde again, but this time they refused to replace it as I didn’t have the receipt. They said that they only replaced the last one as “a gesture of goodwill”. I won’t be buying anymore Kidde Products ever again, as they appear to be substandard and obviously the customer service has run out of ‘goodwill’ 😡 17/11/23 - now the replacement smoke alarm has gone faulty and so I have thrown it away, despite the 10 year warranty! I have just bought a different brand smoke alarm and hope it lasts longer the the rubbish Kidde sell. Shouldn’t be hard to beat! 🤬

Bought 2 smoke alarms 18months ago . 1 developed fault this week. Telephoned their service department for advice and they phoned me back in five minutes. I gave them some details and a replacement unit was delivered before 9.00am the next day. Highly recommend them. Excellent service.

DO NOT BUY THIS PRODUCT... full stop. These are the worst fire alarms on the market. They constantly experience faults for no reason or signal risk for no reason. Even when wired, they fault. Even when the backup battery, after testing, is adequately charged, they fault. The worst, bar none, that's Kidde.

3 of 4 alarms are just riddled with faults. Bought 2 of the 10yr sealed alarms. Both began randomly setting off in the night, no smoke, no issues within the home. Then the 2 beeps ever 30 minutes started indicating the batteries were dead...on 8 monrh old NEW alarms. Took back to the shop, had to retyrn/refund. Boughtb2 of the 3yearbones with changable batteries. Up for 6 days and it started doing the exact same issue! Our home is not humid, had them placed in right locations, and yes its cool but its winter. An alarm sending false beeps and battery beeps thats new is not good. And its across 2 different models. Not happy. Now looking for alternate alarms as cannot he doing with the false alarms. Until we can find a new alarm that isnt a sall fortune, our home will never have Kidde alarms again. Any reviews stating theyre amazing, got very lucky clearly! Some investigating into these issue surely must be done as I am not the only one.

Terrible system! The alarm keeps going off randomly and even if you press the hush button on the initiating unit like it says to do, it still won't stop. It is so loud and blinding (with strobe light) and when you have one unit going off but 20 others in the house (large house) and need to find the one that is causing a problem it's very stressful. Kids cry when this thing goes off because it's so loud. Someone we know fell down the stairs because she was so panicked and couldn't stop it. DO NOT BUY THIS SMOKE OR CARBON MONOXIDE SYSTEM.

Terrible fire alarms go off randomly at night and in the middle of meetings! They should be banned!