Silvia, office manager.
Our clinic is very much pleased with Rachel and the techs that have help us through the entire transition.
By Silvia F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
643 reviews
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Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
643 approved reviews, newest moderated first
Our clinic is very much pleased with Rachel and the techs that have help us through the entire transition.
By Silvia F.
We are incredibly grateful to Shirley G. at KIBO for her assistance in getting started with our new CC processing system. She was easy to understand and very friendly. The terminals are easy to use as well as the online portal. In fact, we have added KIBO to our second office! I highly recommend KIBO!
By Heartland Hearing, I.
GREAT company, saved our office a lot of money and has been one of the easiest transitions to their card processing company. Rachel has been a ton of help every step of the way! Thank you!!!
By Kraig K.
After more than 20 years of using traditional credit card processing companies,, we switched to Kibo about 3 months ago and have been very happy with the savings and the services.
By The TEAM at CSB B.
Kibo has saved me money on fees. Ryan has been very helpful working out the few issues that I've had early on.
By Tom S.
Ryan is always there to fix all the mistakes.
By Ranjan K. K.
Changed over to the Kibo CC processing a few months ago. Shirly and her team made the transition smooth. I'm glad I made the change to Kibo, this has saved my business a great deal of money with CC fees.
By Jordan G.
Just need to take a minute and commend the team with Kibo Pay with assisting me when I had an issue with my terminal. After dealing with Fed Ex and not receiving my delivery when they promised until a week later (which was not Kibo Pays fault). The team was available and ready to take my call and get me up and working for my business as soon as I received the terminal so I didn't lose another working day without my terminal. Even when I had a slight setup issue they didn't hesitate to get the technical team on the line asap to help guide me so I didnt have to guess or stress. Thank you for answering all my questions and being available when needed, and most of all making yourself available after normal working hours.
By Carmen S.