excellent customer support!
excellent customer support!
By ACM C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
643 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
643 approved reviews, newest moderated first
excellent customer support!
By ACM C.
My medical business is still within the 3 month trial period and I can easily say I am so pleased with Kibo Pay. 100% of my insurance payments are being deposited into my business bank account, usually the very next day. The hardware is a breeze to set up and use. What a huge difference this is to the other service we were using. We will be saving a great amount as that other service was charging nearly 4% for each insurance company virtual card transaction.
By evergreen physical T.
Kibo pay is much easier to use than Clover ever was, the customer support is accessible and responsive, and the whole thing is going to save us a lot of money.
By Mardeen
The consistantly of the company to take care of problems, and then actually follow up to make sure you are happy with results. Plus their attitude when helping you with problems is pleasant and focused
By Pat A.
Incredible, never ending customer service. Ask for Shirley! Super supportive. Great for business!
By Jordan G.
We work with Maria. Could not ask for a better rep. She has answered my ( manyyyyyyy ) questions after hours and in weekends.
By Lebowski’s Rock n B.
Maria was very helpful at all times, never had an issue with communicating. Every problem would get resolved right away. The company is doing great by having great customer service.
By Victor R.
The rep came on the line right away and answered all of my questions regarding the sale of our business and getting the new owners set up with their own account. This was just yesterday. She sent an email to me explaining the process along with her direct telephone number. I forwarded this to the new owners. The new owners were able to get their account in place before they opened today. They also received a new machine and got that all set up today. Couldn't ask for better communication!!!
By Vikki