Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
1,510 reviews
K HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
K Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
1,510 approved reviews, newest moderated first
It was simple and easy. It was great to get care quickly on my time without leaving home.
By Jo B.
Response from K Health· Jun 3, 2024
Thank you so much for your review. We appreciate you taking the time to share your experience with us and others — and we're glad we were able to make care convenient for you.
Reviewed problem with physician that took the message. It was timely and thorough. I would recommend this service with anyone needing assistance.
By Kim W.
Response from K Health· May 29, 2024
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease.
The most recent doctor I chatted with was rude, arrogant and accusatory. My previous interactions with providers have been much more caring, kinder and helpful. He immediately jumped to conclusions and threatened to discontinue services without asking any questions.
By Christine M.
Response from K Health· May 29, 2024
Hi Christine, thanks for your review. We're sorry to hear about this experience, and we'll follow up with you shortly to better understand what happened.
Dr. Tredemeyer was excellent, compassionate, thorough, and most importantly, expedient!!! I’m truly grateful for this tool in my care. I love telehealth and I can’t imagine needing to step into a doctors office. I do my labs 🧪 🧫🥼, confer with my NP, and receive medication either in the mail or at my local pharmacy. THANK YOU 🙏 FOR EVERYTHING 🙏🙌
By Lisa M.
Response from K Health· May 28, 2024
Thank you for your review, Lisa! We’re so happy your visit with us went so smoothly! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you.
Easy to communicate what was wrong. Was able to get a prescription for what I needed ASAP! Thanks again!
By Summer L.
Response from K Health· May 28, 2024
Thanks for the awesome review, Summer! We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease.
Quick and clear transaction
By Lyndi H.
Response from K Health· May 23, 2024
Thanks for the awesome review, Lyndi. We're glad we could help!
NEGATIVE STARS: I filled out their mental health questionnaire and they told me I’m “too depressed” for online mental health treatment and they just told me to call 911 or call the suicide hotline. If it isn’t for the people who need the most help, who is it for then? And then they told me I’d have to wait SIX MONTHS to do it again. I’ve seen plenty of people say they asked for refunds and got ignored so honestly I’m glad it happened because I didn’t waste my money. It’s clearly a scam. Stay far far away from this company. They’re preying on the most vulnerable and it’s disgusting.
By Jillian
Response from K Health· May 23, 2024
Hi Jillian, we're sorry to hear this and appreciate you letting us know. Can you please follow up with our team at [email protected] so we can look further into your case and answer any questions you may have?
You cant beat sitting on your on couch while chatting with a Doctor about feeling bad. I get a sinus infection about every year.... it is usually a bad one. I enrolled into K Health trough my Anthem plan and in about 30 minutes I had a prescription sitting at my pharmacy. Here I am three days later and I am feeling much better.
By Dean W.
Response from K Health· May 22, 2024
Thanks for the awesome review, Dean! We work hard to meet expectations like yours, and we’re happy to hear we were able to make quality care convenient for you.
