Good chair, bad delivery / customer service
good chair, delivery was late but the chair is good
By Xander L.
Response from Kerdom· Feb 26, 2024
Dear Xander Laplace, We sincerely apologize for any inconvenience you've experienced with our services. We understand the frustration of delayed deliveries and changing stock statuses, and we genuinely regret any inconvenience this has caused you. We take customer feedback seriously, and we appreciate you bringing this to our attention. Rest assured, we are actively investigating the issue and taking steps to improve our stock management and communication processes. Your satisfaction is our top priority, and we want to assure you that we are committed to resolving this matter promptly. If you could provide us with your order details or contact information, we would be more than happy to investigate your specific case and provide you with an update on the status of your order. Alternatively, you can reach out to our customer support team directly, and they will assist you in resolving any outstanding issues. Again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to improve our services. Best regards, KERDOM Customer Service Team