KerdomReviews of kerdom.com

Entrega de una de sus sillas 3 meses después de haberla pedido por la Web. La atención al cliente no es mala, pero no dan ninguna solución para acelerar el envío y entrega de los pedidos... No volveré a pedir nada por aquí.

Fits through the narrow cabin doors on Carnival cruises.

Smooth ride with the wheelchair . Set up was seamless , comfortable, and sturdy.

Bought this for my wife who has MS. Seeing her smile as she drove herself around the garden was worth every penny.

How are you good ap

Silla gaming que nunca llega

My experience with Kerdom has been less than satisfactory. I have heart issues and need a hip replacement. I can no longer walk without assistant and am extremely fatigued with my heart condition. Based on all the positive reviews I ordered a DX07. I received my tracking number and waited for my wheelchair to arrive. Unfortunately I am still waiting. It is lost in delivery. I called FedEx and they said they do not have package, they stated it was never dropped off to them. Kerdom asked me to wait 10 days. I gave it 10 days and they, Kerdom, have declared it as lost. They have said it’s lost and I have asked for a refund. I was told because it is a high value product that I must wait an additional 7 days. Well my money to me is a high value product as well. At that point it will be over 3 weeks no chair and they have my hard earned money. I have surgery in a few days and I gave myself plenty of lead time for a wheelchair to be shipped as I need the chair after the surgery. I am super disappointed as a customer. I understand mistakes with shipping but make it right. I would have loved to have the chair but the whole situation with customer service turned me off and I just want my money back. There is an issue with support as well. It’s all done through email and it seems it’s all done outside the US in a timezone opposite the US. This results in a day between responses which makes it tough. If you call the support number they just send an email to the support outside the US and respond to you via email. This has been my experience. At this point I just want a refund for something I paid for and never received. Kerdom continues to make me wait.

Tarif très intéressant pour une chaise que l'on trouve habituellement entre 100€ et 200€ chez d'autres vendeurs. 3 jours après la commande j'ai contacté le service client car je ne savais pas quel était l'avancement de celle ci. Un conseiller m'a alors tenu informé par mail,de toutes les étapes jusqu'à la réception. Le jour de la livraison le livreur a été très pro, me contactant par téléphone pour trouver la solution la plus appropriée parce que j'étais absent ce jour là. J'ai confirmé la réception au conseiller, je lui ai aussi partagé quelques photos de l'emballage qui avait été légèrement abîmé. Il n'y a eu aucun problème l'emballage était bien conçu et tout était en bon état dans le colis (tout est protégé a l'intérieur). Il m'a recontacté quelque jour plus tard pour savoir si tout s'était bien passé. Concernant la chaise, elle semble bien robuste et le rapport qualité prix est excellent.