KerdomReviews of kerdom.com

I need a replacement mounting bracket. Instead they sent me the whole front wheel assembly without the mounting bracket and the assembly they sent me the chard me $99 for it and It they forever to send it to me and when I did get it. It was missing the part I needed. I am still trying to fix and it seems as though the company is so unorganized. and I am still wait. I wouldn't reckom this company for a wheelchair......

I have been using the X08 wheelchair for about a month now and am totally satisfied. Ordering and shipping wss easy. The only issue was the second battery, which I had ordered, was not included in my order. Kerdom took care of the issue immediately. I can't say enough good things about this wheelchair. It is totally simple to operate and manuvers excellently in the house. I have also taken it outside on grass and gravel with no issues. I would highly recommend this company and X08 wheelchair.

I joined Kerdom’s affiliate program and promoted their products in good faith, generating traffic and referrals as requested. However, despite multiple follow-ups regarding my commission payout, I have not received proper payment or a clear resolution from their team. Communication has been extremely slow, and support responses have either been delayed or unclear. As an affiliate partner, this experience has been very disappointing and unprofessional. Transparency and timely payouts are essential in affiliate marketing, and unfortunately my experience with Kerdom did not meet those expectations. I hope the company improves its communication and payout process for affiliate partners in the future.

Ordered a wheelchair and never received it. The tracking number that was provided showed that the package was delivered to New Castle Delaware, the ship to address on my order was in Texas. When I called customer service all they kept saying was that my item had been delivered. No one bothered to look at my order, no one offered a resolution. All the agent said was that their supervisor "Kevin" would get back to me. Well Kevin did email me and said " your item shows delivered, please let us know if you have not received it". I asked for a refund after I received Kevin's email and the agent told me again that Kevin would contact me. At this point I have very little faith that this will be resolved. I filed a complaint with PayPal, lets see if they can do anything. DO NOT PURCHASE from this company!!!! Total scam, I'm sure I just lost $900.

Office chair hydraulics failed after 8 months of normal use. Blocked from leaving a review on Temu. Temu is pretty much a scam site.

My chair was received in the fall of 2025. No charger was included. As my wifes mobility declined, I went to use the chair in March of 2026. Then I offered to buy a charger to replace the missing one. For a week I keep getting links that show batteries but no chargers available. I believe the company knew in 2025 they had no chargers and shipped anyways. Total Scam. Stay Away.

I ordered a wheelchair dx07 through their website with an extra battery and many accessories. I am 5’8 and weigh just over 200 lbs. their website advertised a 20.5 in seat, with weight up to 350 lbs. I was so excited when it arrived because I was going on vacation with it. Opened the box and it was a pediatric chair. Seat was only 16 inches and only 20 inches from the floor. It was so small my daughter couldn’t fit either. Called them the same day it arrived and they gave me an incredibly hard time trying to return an unused chair. They falsely advertised a wheelchair, then wouldn’t return it. I have pictures I’d love to post, you’d laugh. I eventually received part of my money back, they wouldn’t send me a label until I agreed to a restocking fee. It is a horrible game they play and do everything they can to avoid and delay the return. Please reconsider purchasing anything from them.

BELOW 1 star - now telling me they do not sell lift recliners—how ever if you type KERDOM or KERDOM lift chairs anymore in search KERDOM shows a lift recliner chair for 699 that is worth 2999-everytime you talk to customer support rep I get a different story and told an email will be sent to supervisor (never get an email from or talk to a supervisor???