Gorgeous Furniture
Picked up a lovely couch, accent chair, accent rug, coffee and end table for my living room. Its stunning, and I always receive compliments on all the pieces. Also bought a bunch of home decor - love their stuff!!
By LINDSAY P.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
432 reviews
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With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about.Our Services: Free In-Home Design ConsultationsOver 2 Acres of SelectionFast DeliveryFull Service Website with Digital Customer ServiceDeal directly with the store owner Michael [email protected] or our Customer Experience Manager Michele [email protected].
Kensington Furniture (kensingtonfurniture.com) has 432 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
432 approved reviews, newest moderated first
Picked up a lovely couch, accent chair, accent rug, coffee and end table for my living room. Its stunning, and I always receive compliments on all the pieces. Also bought a bunch of home decor - love their stuff!!
By LINDSAY P.
Your customer service gentleman who helped me through this extended wait time was great.. The delivery time of product was entirely too long..should have been made aware of product warehouse being closed for 2 weeks during the holidays, could have bought on Amazon and had delivery in 4 days!
By GREG K.
Only one day after our purchases, they arrived early and were pleasant and efficient.
By ellisonjp
Sales people were friendly and helpful. I have made many furniture purchases here.
By VAL
Good Customer Service
By STEPHEN V.
great prices very friendly staff
By SIMON A.
The Persian that helped us in designing the interior of our dream beach home was outstanding !
By JOHN D.
A mistake was made when shipping my product to me. I almost didn't say anything thinking I would get grief and the run around I have become accustomed to. They didn't hesitate to make it right staying in constant contact with me until the correct product arrived. I will definitely refer people to Kensington Furniture for their honesty and excellent customer service. Great job guys!
By TANYA B.