We have nothing short of excellent …
We have nothing short of excellent service every time we come in to shop at Kensington. Jerry is absolutely fabulous!
By MARIA M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
432 reviews
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With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about.Our Services: Free In-Home Design ConsultationsOver 2 Acres of SelectionFast DeliveryFull Service Website with Digital Customer ServiceDeal directly with the store owner Michael [email protected] or our Customer Experience Manager Michele [email protected].
Kensington Furniture (kensingtonfurniture.com) has 432 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
432 approved reviews, newest moderated first
We have nothing short of excellent service every time we come in to shop at Kensington. Jerry is absolutely fabulous!
By MARIA M.
The truck pulled in our driveway when they said they would arrive. The drivers were friendly and very efficient. They quickly put our furniture together, helped us move the old sofa out of the house, took all of the trash with them and even presented me with a rose on Mother's Day along with a gift card. It does not get much better than that.
By Niki
Perfect from shopping to delivery! We love our new sectional! Dan is fantastic. Our delivery was ontime and wonderful! The delivery team was careful not to touch anything while bringing it in. We LOVE Kensington!
By Jo-Ann F.
The three delivery men neat clean and very very nice and professional . It was a pleasure Thank You!!!!
By EVELYN S.
Very professional crew.
By MELINDA H.
Jerry was great. Very helpful I wanted yo order riverside bedroom furniture but it Could not b delivered for 6-8 weeks
By PAT K.
The delivery was on time and the driver and helper were courteous and efficient,
By JIM & IRENE A.
The delivery drivers were very friendly and professional.
By THERESA C.