K&A!
Professional and expedient service
By RAYMOND H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
432 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about.Our Services: Free In-Home Design ConsultationsOver 2 Acres of SelectionFast DeliveryFull Service Website with Digital Customer ServiceDeal directly with the store owner Michael [email protected] or our Customer Experience Manager Michele [email protected].
Kensington Furniture (kensingtonfurniture.com) has 432 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
432 approved reviews, newest moderated first
Professional and expedient service
By RAYMOND H.
Yolanda was friendly and extremely patient with us as we perused your furniture. She was helpful in searching things out for us. Excellent experience.
By Jim M.
Response from Kensington Furniture· Apr 30, 2026
Thank you for your kind words & for choosing Kensington. Yolanda & I are grateful. Michael, owner
Yolanda has only been with the company for five months and she did a fantastic job. At the end she brought in her boss Kevin, who is equally wonderful. we ran some of our ideas by him. He also took the time and walked around with us. They made the process very easy.
By Irene
Response from Kensington Furniture· Apr 28, 2026
Thank you for very kind comments. Yolanda & Kevin are great assets to Kensington and we appreciate your recognizing their efforts. Grateful for your choosing Kensington. Michael. the owner.
Both the Manager and Sales associate were, welcoming, friendly and knowledgeable. It was like a visit to the home of a friend.
By r B.
Response from Kensington Furniture· Apr 26, 2026
Thank you so much for your kind words. We are "furniture" friends!
Smooth and easy process finding the right couch for our home!
By Sal M.
Great sales experience, but I need a Certificate of Insurance completed prior to moving the furniture into my apartment building. Without it, they will not allow the furniture into the building. Moving day is Weds, 04/22/26, and today is Mon, 04/20/26. I still do not have the Certificate...
By Guy
Sales person Barbara was great!
By Paul
Response from Kensington Furniture· Apr 19, 2026
thank you for your kind words + choosing Kensington.
Yolanda made my experience delightful. She has the patience of a saint. No question I asked was blown off and I know I ask the same question many times. She was just a pleasure to work with. I look forward to returning and picking more pieces out with her.
By STEVEN R.
Response from Kensington Furniture· Apr 18, 2026
Thank you for your kind & thoughtful words. Yolanda is special and you 100% made our day. Grateful for your choosing Kensington.