Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
432 reviews
Kensington FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about.Our Services: Free In-Home Design ConsultationsOver 2 Acres of SelectionFast DeliveryFull Service Website with Digital Customer ServiceDeal directly with the store owner Michael [email protected] or our Customer Experience Manager Michele [email protected].
Kensington Furniture (kensingtonfurniture.com) has 432 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
432 approved reviews, newest moderated first
First your salesmen was friendly, knowledgeable n worked with us to get us a good deal. Your staff was able to get us a quick delivery
By Manuel O.
Response from Kensington Furniture· Aug 3, 2026
Thank you for your kind words & for choosing Kensington. August & I are grateful. Michael/Store owner
Matt was very helpful, knowledgeable, and provided a pleasant experience.
By Sue
Yolanda was an excellent salesperson. She answered all our questions and wasn’t at all pushy.
By carol
Response from Kensington Furniture· Jul 28, 2026
Thank you for your kind words & for choosing Kensington, Michael/Store Owner
Very positive experience with Brenda. She let us browse on our own with no pressure. We made a purchase and look forward to receiving our new dining chairs
By Tom & Joanne R.
Response from Kensington Furniture· Jul 28, 2026
Great to hear we served you well. Thank you for choosing Kensington. Brenda & I are grateful. Michale/store owner
My rep was fantastic. I was struggling to find a sofa to fit my space and he was incredibly patient and kind!
By Beth V.
Very personable and knowledgeable salesperson Brenda.
By Rebecca G.
Response from Kensington Furniture· Jul 26, 2026
Thank you for your kind words & for choosing Kensington. Brenda & I are grateful. Michael/store owner.
Fantastic place! Huge section with great quality stuff! Matt our sales person was awesome - very helpful and not pushy! Highly recommend this place!
By Anthoula B.
Response from Kensington Furniture· Jul 26, 2026
wonderful to hear. Thank you for sharing & for choosing Kensington. Michael/Store owner
Barbara was very helpful. She is an absolute asset to the company.
By Shannon C.
Response from Kensington Furniture· Jul 24, 2026
thank you for your kind words & for choosing Kensington.
