Kdp AmazonReviews of kdp.amazon.com

I ordered 4 or 5 proofs as I prepped my third book for punlishing with kdp. After the second one, all photos in the book printed as expected. When I finally published, I ordered 30 author copies. When I received them, 8 were unuseable, as the contrast on all photos was way to dark and muddy. A look at the print date and location at the back of the books showed that not only were these 30 books printed at a different location than the proofs, but the 8 crappy books were printed on a different day than the rest. Three weeks into their "investigation," I asked what was taking so long, and very shortly afterward was told that there was "no error" and 8 books would not be reprinted. I asked further why, when the issue was clear, and was then told it was my fault for poorly done files, despite the fact that 22 books plus 4 proofs all printed as expected. Many emails and escalations later, they maintain that the crappy books were "within acceptable variance." I am pulling my four books and movie from Amazon.

They used to be responsive but I've sent numerous emails for the last two weeks and nada. Ive been with them for 12 years and never had this treatment. I've got chronic health conditions and this is just making it worse. They've really gone down the pan and ignoring emails time and again indicates they must have something to hide, aren't transparent, are remote and unaccountable

Account chiuso senza motivo dettagliato per violazione sui diritti di pubblico dominio. Non avrei spuntato una casella secondo loro. Né sono invece certo al 100%.Ovviamente non potendo accedere più all'account non vi é modo di contestare. Consiglio a tutti di fare periodici screenshot. Esperienza negativa. Servizio assistenza davvero imbarazzante ed ovviamente si tengono pure le royalties maturate senza dare spiegazioni. Dove sarebbe l'assistenza? Mai più. Sconsigliato. Se risolveranno cambierò la mia recensione ma per ora questa é la mia esperienza.

Amazon Kdp have caused so much harassment for me. Takes me almost whole day to resolve an issue with them . I have other things to do. On a repeated basis, I had to tell them that the images on one book are free to use for commercial purposes. Initially, they assured me nothing to worry about and apologised for their error, so they republished the book Then two days later they suspended my KDP account for no reason falsely accusing me of infringing copyright. For the second time, I have send proof that the images are free to use for commercial purposes. I have to go through this rigour yet again. They are an awful self publishing site. Need to sort out the glitches in their system. They have to be organised and managed effectively by keeping records of customer emails and what actions they have taken so that can refer to and not harass and disturb customers unnecessarily with messages. I am fed up of them. Customer service is very awful. Review book service is very poor. I may consider switching if they do it again. I need KDP to sell my books.

Awful all round. Avoid like the plague.

I wrote a few books and they started selling on KDP Amazon. But for 18 months now I have not been able to get into my personal account, because I don’t receive a password on my phone (although I never set one). From the same floor, payments also stopped. I already changed phone and sim card. And numerous attempts to restore access through the support service were unsuccessful - I wrote more than 100 letters and called support 7 times. It looks like Amazon embezzled my money and intellectual work. I ran out of energy to fight the KDP AMAZON bureaucracy

Very bad at reviewing books. Even though there is no error. They will still ask you or stop you to publish. Keep asking to review even after correcting errors. Their services are very bad at all.

OMG I can't believe I almost fell for this. I nwas seconds away from giving my credit card number to publish a journal based on a plan I saw promoted on Instagram. I spoke to the rep 5 times. The costs were expensive ($2,200) but seemed enticing as they promised a full money back guarantee. It wasn't until I looked closer (a fake Amazon logo) and realized they have no affiliation with Amazon and were providing none of their promises in a contract form.