Kdp AmazonReviews of kdp.amazon.com

It feels like a cruel hazing ritual. Even AI said, as it was trying to help me that it is a black hole of incompetence and to move to IngramSpark. Jeff Bezos is a complete *ss hole for letting this happen. It's been over a month since I submitted my book for review. It's a total mess. Incompetent India customer service. It's supposed to take 72 hours. They have no idea what they are doing.

I would give this a 2 but I have had things do okay. But mostly it is a pain in my but also in two areas what makes it hard to work with. When you make ads it seems like nothing happens it just a bunch of money waist. It's also hard to navigate in areas. Biggest issue I had was I closed my account because I was wanting to start over with a clean list of books I up graded. After that I made a new one thinking the old account was closed because it said it was closed then I checked one time to see if the old account was really closed and it wasn't then that led to the misunderstanding where they closed both accounts over an issue I couldn't help. I contacted by phone they fixed it but when it looked all back to normal the account was closed again when submitting a book.

First of all it takes 100 years to get a book, coloring book, crossword puzzle approved. They lie when they say oh it takes 72 hrs. Then they lie that you have to fix something in your book awaiting publishing and there's nothing wrong with the book and that just starts the clock. They have a limit on how many you can release and I'm just trying to get one person to buy one. Now they lied that I didn't have permission to use superheroes and they are all available for FREE DOWNLOAD! Are you serious? Where is Bezos? FIX YOUR COMPANY. This is sad, you're make billions off of us and your company runs this bad??????Shame on you. Now they're pathetically dragging their a**es reviewing my suspension which should not have occurred are there actually people running this sh*t show or is it bots????? Get your sh*t together. Worst part of the company by far!

I created a book of my paintings. My publishing team was quick to respond to questions and reviews while they helped make edits. While the images of my paintings looked gorgeous while working with the team, the images in the printed books are blurry and dull. I'm extremely disappointed, and embarrassed by the product. My publishing team has all but ghosted me.

I would give zero stars if I could. I recently published a book through Amazon KDP, and initially, the experience was incredibly smooth. I remember thinking, “Wow, publishing a book is really straightforward and nowhere near as scary as I thought.” Unfortunately, that impression did not last long. A few days after my book was published and approved, I received an email stating that my KDP account had been terminated for allegedly violating their policies. The email appeared to be completely automated and gave me no meaningful explanation as to what I had actually done wrong. My book was a poetry collection that fell within KDP’s publishing guidelines. I have also never fabricated reviews, manipulated reading activity, or knowingly engaged in anything that would artificially influence the performance of my book. I genuinely cannot fathom what the issue with my account is because Amazon has yet to actually tell me. I emailed KDP requesting that my account be manually reviewed and asking them to specify exactly what “activities” supposedly caused the termination. Guess what? I received another automated-sounding response that told me essentially nothing more than the first one. I have now contacted them a second time and am still waiting for an actual explanation. Amazon claims that it wants to build trust between authors, publishers, and readers. Unfortunately, my experience has done the exact opposite. If you are going to terminate an author's entire publishing account for alleged policy violations, I believe the absolute minimum you should provide is a clear explanation of what they allegedly did wrong and a meaningful opportunity for the case to be reviewed by a human being. How is an author supposed to trust a publishing platform when their account can seemingly disappear after their book has already been reviewed and approved, while they are given no specific explanation as to why? What started as an exciting first publishing experience has left me extremely disappointed in KDP. I am now looking at alternative publishing platforms instead. And now to edit my review, because once again Amazon is not listening to me. In my email I asked for my account not to be reinstated because I can no longer trust them, but they went ahead and reinstated it and now I cannot unpublished my book till it is released! I want nothing to do with KDP and I made that very clear!!!!

"Recensioni e valutazioni cancellate senza motivo e un supporto clienti inesistente, ridotto a bot automatici che rispondono con messaggi preconfezionati. Non contenti di questo, sulla mia pagina autore un venditore terziario non autorizzato si è persino agganciato abusivamente al mio libro, mettendo in vendita copie che non possiede e danneggiando la mia reputazione. Alla mia segnalazione, il supporto KDP non ha fatto assolutamente nulla. Amazon tratta gli autori come numeri sacrificabili e permette a chiunque di speculare sul nostro lavoro. Leggendo qui vedo che siamo in tantissimi a subire lo stesso trattamento vessatorio. Io ho deciso di non subire più: ho ufficialmente iniziato a chiudere il catalogo su Amazon e ho inoltrato una proposta strategica formale a grandi colossi dell'e-commerce per aprire un canale europeo alternativo di Print-on-Demand trasparente ed equo. Chiedo a tutte le persone scontente e stufe di questa situazione di iscriversi al gruppo Facebook "Autori Contro KDP": uniamoci per fare blocco comune, denunciare queste ingiustizie e mobilitarci concretamente verso un'alternativa. È ora di far sentire la nostra voce."

Recensioni positive a due libri che ho pubblicato un paio di anni fa, recensioni VERE, scritte da persone VERE E ONESTE che i libri li hanno letti, mi vengono cancellate così, dall'oggi al domani, senza neanche una riga di spiegazione. Le monostelle senza recensione invece restano, ovviamente, perché a quanto pare solo le valutazioni negative sono autentiche. Mi ritrovo così con uno dei libri in questione che ha quasi soltanto recensioni negative e una media bassissima, a livello di un libro spazzatura scritto con l'AI. Provare a chiedere spiegazioni al servizio clienti è come cercare di mangiare il brodo con la forchetta. Piuttosto che servirmi ancora di KDP preferisco dar via i libri gratis, tanto quello che importa allo store è solo il guadagno.

I am still deeply disappointed by what happened to my KDP account. I had 17 ebooks published, and I personally recorded my KDP dashboard activity every day because I wanted to keep a clear record of my publishing progress. My dashboard showed: * September 8, 2026: 115 units * September 9, 2026: 89 units * September 10, 2026: 131 units * September 11, 2026: 117 units * September 12, 2026: 36 units * September 13, 2026: 14 units * September 14, 2026: 4 units The dashboard subsequently showed: **Orders Processed: 549** **Pages Read: 1,063 KENP** Then my KDP account was terminated. Amazon stated that titles in my account contained misleading metadata that could create a negative customer experience. I asked for clarification and offered to correct, revise, or remove anything that Amazon considered problematic. However, Amazon ultimately upheld the termination and removed my books from sale. What frustrates me most is not simply losing access to KDP. It is seeing a publishing account with 17 ebooks, hundreds of processed orders, and measurable Kindle Edition Normalized Page reads suddenly end without being given the specific title, ASIN, metadata field, or cover element that I could actually review and remediate. I understand that Amazon has its own policies and enforcement procedures. I also understand that Amazon may not disclose information it considers sensitive. But from a publisher's perspective, it is extremely difficult to correct a problem when the specific problem is not identified. I kept screenshots and records of my dashboard activity throughout this period. These records document what I personally observed in my account before the termination. I am sharing this experience because independent publishers deserve to understand how important it is to maintain their own records, backups, manuscripts, metadata, covers, and publishing history instead of relying entirely on one distribution platform. For me, the lesson is simple: **Build the publishing catalog. Preserve the evidence. Keep independent backups. Never make one platform the entire business.**